GMS 200 Final Exam Questions With
Correct Answers
Social business innovation - answerUsing micro-credit lending to help create small
enterprises and fight poverty.
social entrepreneurship - answersocial entrepreneurs are individuals with innovative solutions
to society's most pressing social p...
Social business innovation - answer✔Using micro-credit lending to help create small
enterprises and fight poverty.
social entrepreneurship - answer✔social entrepreneurs are individuals with innovative solutions
to society's most pressing social problems
What is the motivation equation made by Victor Vroom? - answer✔M = E x I x V
sustainable innovation - answer✔creation of new products and processes that have lower
environmental impacts than the available alternatives
green innovation - answer✔the process of turning ideas into innovations that reduce the carbon
footprint of an organization or its products
disruptive innovation - answer✔- helps create a new market and value network by eventually
disrupting an existing market and value network
- coined by Clayton Christensen
5 Steps in Gary Hamel's Wheel of Innovation - answer✔I.D.E.A.S.
Who made the wheel of innovation? - answer✔Gary Hamel
Who created the 3 phases of planned organizational change and the force field analysis? -
answer✔Kurt Lewin
What are the 3 phases of planned organizational change? - answer✔unfreeze
What happens during the unfreeze stage? - answer✔ensures that employees are ready for
change
What happens during the freeze stage? - answer✔the change stage; execute the intended change
What happens during the refreeze stage? - answer✔ensures that the change becomes permanent
organizational development - answer✔a comprehensive approach to planned organizational
change that involves the application of behavioural science in a systematic and long-range effort
to improve organizational effectiveness
steps in the action research process - answer✔- data gathering
- data analysis and feedback
- action planning
- action implementation
- evaluation and follow-up
4 types of teams - answer✔- problem solving, self managed, cross functional, virtual
Who created the stages of team development? - answer✔Bruce Tuckman
Tuckman's Stages of Team Development - answer✔1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning
task-oriented roles - answer✔Roles performed by group members to ensure that the tasks of the
group are accomplished
maintenance roles - answer✔roles performed by group members to maintain good relations
within the group
individual roles - answer✔roles performed by group members that are not productive for
keeping the team on task
social loafing - answer✔the tendency for individuals to expend less effort when working
collectively than when working individually
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