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Industrial-Organizational Psychology Exam 2 Questions with Verified Answers
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Organizational Excellence - Answer-The creation of an enabling context that deploys the strengths, talents, and potential in people. Organization Levels - Answer-1. Organizational Dysfunction 2. Organizational Normalcy Mediocrity (most companies focuses on) 3. Organizational Excellence Dom...

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  • September 17, 2024
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  • 2024/2025
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Industrial-Organizational Psychology
Exam 2 Questions with Verified Answers
Organizational Excellence - Answer-The creation of an enabling context that deploys
the strengths, talents, and potential in people.

Organization Levels - Answer-1. Organizational Dysfunction
2. Organizational Normalcy Mediocrity (most companies focuses on)
3. Organizational Excellence

Domain of organizational excellence - Answer-Environment, Person, and the in between
(The enabling context that deploys the strength, talents, and potential people)

Traditional Approaches to Employee Development (2 wrong assumptions) - Answer-1.
Each person can learn to be competent in almost anything
2. Each person's greatest room for growth is in his or her areas of greatest weakness

2 Assumptions of A Strengths-Based view of Development - Answer-Each person's
greatest room for growth is in the areas of her unique strengths or special talents.
Improving areas of weakness will get you to average not excellent. Instead, building on
your special talents, begets excellence.

Percentage of people that are doing best (Gallup Organization) - Answer-Less turn
over, more satisfaction scores, more productive business units-only 20% said they did
what they did

Strategies for cultivating strengths - Answer-manage around weakness but DEVELOP
STRENGHS
Focus on WHAT IS RIGHT
Ask GOOD QUESTIONS
Construct "BEST SELF PORTRAIT"
Manage around weakness but develop strengths
Focus on What is Right
Ask Good Questions
Construct "Best Self Portrait"

Positive Enabling Work Place - Answer-More productive employees
Higher customer satisfaction
Decreased absenteeism and accidents
Increased motivation and energy for work
Improved commitment to company

Work Environment Levels - Answer--Positive Enabling Work place
-Rational Workplace

, -Toxic Workplace

Ways to create an enabling work place - Answer--Declare GOH as a goal
-Hire with an attitude
-Audit your human capital bank account
Praise to raise performance

Job Satisfaction - Answer-Positive and negative feelings and attitudes about a job

The Global Approach - Answer-Views the job as an overall construct

Facet Approach - Answer-Made up of individual elements, or facets.

Organizational commitment - Answer-Consist of a worker's attitude and feelings about
an entire organization

Affective Commitment - Answer-Emotional Attachment to an organization

Continuance Commitment - Answer-Stay with company due to cost of leaving

Normative Commitment - Answer-Sense of duty/obligation to stay with the company

Increasing Job Satisfaction/Organization Commitment - Answer-Changes in Job
Structure
Changes in Pay Structure
Flexible Work Schedules
Benefit Programs

Change in job structure - Answer-Job Rotation
Job Enlargement
Job Enrichment

Changes in Pay Structure - Answer-Skill Based Pay
Merit Based Pay
Gain Sharing
Profit Sharing

Flexible Work Schedules - Answer-Compressed Work Weeks
Flex time

Benefit Programs - Answer-Health-Care Options, retirement plans, career development
and health promotion programs, and employee-sponsored child care.

Stressor - Answer-An environmental event that is perceived to an individual as
threatening

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