Therapeutic communication is - Undertaken to carry out the nursing care - Purposeful - Has one or more goals - Aimed at meeting the needs of one of the participants - Self-disclosure by the interviewer is limited
Good ____________________ is essential to good health care communication
In most Can...
NSG 321 Quiz 2 Questions and Correct
Answers
Therapeutic communication is ✅- Undertaken to carry out the nursing care
- Purposeful
- Has one or more goals
- Aimed at meeting the needs of one of the participants
- Self-disclosure by the interviewer is limited
Good ____________________ is essential to good health care ✅communication
In most Canadian lawsuits against doctors and hospitals, there was a breakdown in
✅communication with the patient.
What are the three essential channels of nursing communication? ✅- nurse/patient
-nurse/team
-nurse/physician
____________________ communication is essential for the well-being of the patient
✅nurse/patient
Research studies show effective patient-physician communication can improve a
patient's health as quantifiably as ✅many drugs
___________________ must flow smoothly to ensure a safe, healthy working
environment for staff and patients ✅nurse/team communication
Delays in communication, failure to communicate and miscommunication amongst team
members have all been avoidable causes of ✅injury to patients.
In regards to nurse/ physician communication is it important to: ✅- Question an order if
there is a concern about a medication, such as dosage or allergies.
- Obtain clarification of unclear orders
- Communicate concerns, lab reports, test results to physicians in a timely manner and
document that you have done so, as well as the response.
- Seek clarification of unclear copies by telephone.
- Notify the physician if the patient is unclear about or has questions concerning a
proposed medical treatment or surgery.
What is one of the most effective forms of communication used by health professionals?
✅documentation
, What are the 5 steps to the planning model for group work? ✅1. Establishing a group
purpose
2. Determining potential group sponsorship and membership
3. Recruiting members/attracting members
4. Group composition: Forming the group
5. Orienting members to the group
6. Contracting
7. Preparing the group's environment
What might be an intervention for a talkative client? ✅Be aware that clients may feel
intimidated, angry, or anxious. Point out body language. Discuss your own reaction in a
nonjudgmental way.
What might be an intervention for an overwhelmed client? ✅Explore with the client
ways in which he or she becomes overwhelmed. Resist becoming overwhelmed
yourself.
What might be an intervention for an involuntary client? ✅Be careful to not become
apologetic or defensive. Place the responsibility on the client.
What might be an intervention for a silent/ withdrawn client? ✅Be aware of the
possible purposes of the silence: protection, lack of knowledge regarding the helping
interaction, cultural issues,or intimidation.
What might be an intervention for "yes-but" client's? ✅Such clients are seldom
satisfied, so you may find yourself working too hard. If so, place the responsibility back
on the client. Point out the behavior. Clients who deny needing help—refrain from trying
to convince such clients that they have problems.
What might be an intervention for a blaming client? ✅Place the responsibility and
focus for change back on the client.
What might be an intervention for overly-dependent clients? ✅Explore how you might
possibly be fostering dependence. Encourage individuation and separation in a
supportive way
What might be an intervention for moralistic clients? ✅Ask them to indulge their
tendency to lecture. Have them make up very stern diatribe. This may reveal how they
possibly have incorporated a critical parent.
Help them recognize how their judgments of others affect their relationships and may
distance them from others.
What might be an intervention for intellectualizing clients? ✅Recognize that
intellectualization is often a defense mechanism, developed out of a need to insulate
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