NACCC CFC Test Prep 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts
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NACCC CFC
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NACCC CFC
NACCC CFC Test Prep 2024 Actual Questions and Verified Answers (2024 / 2025) A+ Grade 100% Guarantee Verified by Experts Five stages of counseling
Answer 1. Rapport and relationship building
2. Assess and define the problem/gather info
3. Goal setting
4. Strategy implementation
5. Follow-up
2...
NACCC CFC test prep.pdf file:///C:/Users/HP/Desktop/New%20folder/NACCC%20CFC%20te
NACCC CFC TEST PREP
1. Five stages of counseling
Answer 1. Rapport and relationship building
2. Assess and define the problem/gather info
3. Goal setting
4. Strategy implementation
5. Follow-up
2. Objective measures of financial health
Answer Positive debt/income ratio Adequate insurance
Steady and adequate salary Adequate
savings for emergencies Adequate savings
for retirement Good credit rating
Adequate cash flow to meet everyday expenses Established
and utilized spending plan
etc.
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3. Subjective measures of financial health
Answer A sense of fulfillment A sense of happiness
Peace of mind
4. What are some of the specific concerns clients bring to counseling?
Answer Im- prove credit (score, access, etc)
Resolve marital conflicts over money Avoid
bankruptcy
Deal with creditors Cut
expenses Increase
income etc.
5. Describe how process goals differ from outcome goals
Answer Process goals are the domain of the counselor and have to do with how the client
experiences the counseling. These work to create trust, respect, and rapport.
Outcome goals are the domain of the client and have to do with the goals the client sets for
themselves, such as improving their credit score.
6. According to the Business/Human model, what do clients need at the human level?
Answer Attention
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Courteous treatment
Respect Acceptance
7. Name the five types of communication
Answer Social Persuasive
Non-verbal
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Expressive
Cognitive
8. List ways counselors can improve communication with their clients
Answer Adopt an accepting attitude
Express clearly
Listen for the total meaning Be
physically attentive
Observe non-verbal communication
Share responsibility for the communication Be
expressive, be yourself
Be assertive, not aggressive
Avoid "you should" messages (can use "I" messages instead) Show empathy
9. Common barriers to communication
Answer Anxiety and self-centeredness Needless interruption
Hidden agenda
Overreacting to emotional words Passing
judgement
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