PSE Window Clerk Exam with Verified Answers Graded A+
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Course
PSE Window Clerk
Institution
PSE Window Clerk
PSE Window Clerk Exam with Verified Answers Graded A+
1. Does the Postal Service receive tax dollars for No
operating expenses?
2. What does the Postal Service rely on to fund
its operations?
3. What's the Postal Service's responsibility of
mail?
4. Postal Service employees are mandated by
...
PSE Window Clerk Exam with Verified Answers Graded A+
1. Does the Postal Service receive tax dollars for No
operating expenses?
2. What does the Postal Service rely on to fund The sale of postage, prod-
its operations? ucts, and services
3. What's the Postal Service's responsibility of To preserve and protect
mail? the security and sanctity
of the mail in its custody
from tampering.
4. Postal Service employees are mandated by Preserve, protect, cus-
federal law to and all mail placed tody.
in its .
5. Postal Inspectors Investigate theft by
non-employees and con-
tract employees
6. OIG Agents Investigate theft by em-
ployees
7. Who empowered the U.S. Postal Inspection Congress
Service to investigate postal offense and
postal-related civil matters?
8. What four terms is the Postal Service associ- Mail, trust, patriotism and
ated with? federal government
9. Practice Actively Attending by remembering Squarely face the person
S.O.L.E.R. What does it stand for? Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
10. In the absence of value, usually becomes Price
the determining decision criteria.
11. Define A+GIST Acknowledge/Greet, In-
quire, Suggest, and Thank
, PSE Window Clerk Exam with Verified Answers Graded A+
12. What are the Postal Service's Competitive Shipping Services
Products?
13. Any mailable item that weighs or less can 13 ounces
be sent by First-Class Mail.
14. What does the price of First-Class Package Forwarding for up to 12
Service-Retail include? (Forwarding/Return) months and return service
if the mail piece is undeliv-
erable.
15. What shipping service can packages over 108 USPS Retail Ground
inches ship through?
16. What service is the Postal Service market Mailing services
dominant with no competition?
17. What kind of items must be mailed as Handwritten or typewritten
First-Class mail, Priority mail, or upgraded to personal correspondence
priority mail express? such as bills or statements
of account, postcards, and
Business Reply Mail
18. What class of mail are authorized publications Periodicals
such as magazines and newspapers whose
primary purpose is transmitting information?
19. What qualifies a mailer for USPS Marketing Mailers must have at least
Mail? 200 pieces or 50 pounds
of pieces per mailing
20. What qualifies a customer for Every Door Di- Customers that mail 5,000
rect Mail (EDDM)? or fewer flat-sized mail
pieces within an area ser-
viced by a single post of-
fice
21. How does a shipment qualify for Library Mail? It must be sent to, from
or between educational
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