NAHQ Final Test Questions & Answers 2024/2025
For a continuous quality improvement team to be successful, who must be included on the team? - ANSWERSperson preforming the process
When examining the relationship between staff and patient outcomes, which of the following is the most appropria...
For a continuous quality improvement team to be successful, who must be included on the team? -
ANSWERSperson preforming the process
When examining the relationship between staff and patient outcomes, which of the following is the most
appropriate to assess? - ANSWERSpatient safety data and overtime data
Which of the following adverse events is NOT considered a sentinel event? - ANSWERSsuicide threat by a
patient in a confined 24-hour care setting
Which of the following is always true regarding a sentinel event? - ANSWERSThe occurrence requires an
immediate investigative response
A valid data collection tool should incorporate - ANSWERSthe definition of data elements
A review was conducted following a postoperative surgical infection rate increase. The following
information was obtained about four physicians: Which of the following should be done next? -
ANSWERSInitiate peer review with physician C
A healthcare quality professional is attempting to refine the differences between an organization's
objectives and the stakeholder needs. Which of the following tools is most appropriate? - ANSWERSgap
analysis
Which of the following is the best example of use of human factors engineering? - ANSWERSdesigning
products to prevent tubing misconnections
The success of a performance improvement program will be most influenced by the - ANSWERSculture
of the organization
, The best reason to evaluate team meetings is to - ANSWERSassess progress
A facility is becoming part of a healthcare network. Which of the following employee education
programs is most important? - ANSWERSorganizational change
A hospice agency conducted a satisfaction survey of all 200 patients currently receiving pain
management services. When asked if they were satisfied with their pain management, 170 patients said
yes, and 30 said no. A target satisfaction rate of 90% has been set. In this situation, a healthcare quality
professional should - ANSWERSreview all dissatisfied responses for similarities.
The evolution of quality improvement in healthcare has shifted the primary focus from performance of
individuals to the performance of the - ANSWERSorganization's systems
A hospital has recently moved to a paperless system. It is noted that some data is missing from the
obstetrics delivery record. A healthcare quality professional should recommend - ANSWERSevaluating
the computerized data entry process
A staff member reports that a colon perforation occurred during a colonoscopy. Which of the following is
a healthcare quality professional's next step? - ANSWERSRefer the case for peer review
A 69-year-old female admitted for hip replacement is taken to surgery. The patient is identified, the
surgical site is marked incorrectly, and equipment/x-rays are present. A near miss was most likely
identified as a result of - ANSWERSa surgical team 'time-out.'
A quality improvement manager must decide how to present data that demonstrates the relationship
between two process characteristics. Which of the following data display techniques is most
appropriate? - ANSWERSscatter diagram
The clinical competency of a physician is determined by - ANSWERSa committee of peers.
When conducting a sentinel event review, a root cause analysis - ANSWERSidentifies gaps in patient care
processes.
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Bensuda. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $8.49. You're not tied to anything after your purchase.
