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Civil air patrol L2L chapter 15 questions with actual answers.
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Civil air patrol L2L chapter 15 questionswith actual answers.
Describe the benefits of open communication. ANS -An imperative aspect of innovation is companywide
communication that generates trust and encourages information exchange. A culture that allows
communication to flow openly and evenly across all levels and departments
List ways that leaders can encourage innovation in their organization. ANS -Leaders of organizations who
desire innovation in their business cultures should ask for input in decision making and guide their staff
members through creative thinking processes to ensure followers are on the right track. In addition to
stimulating innovative ideas, allowing employees at all levels to take part in the decision-making process
will facilitate transformational leadership development for the future of the organization.
Identify three key aspects of organizations that readily adapt to change. ANS -A clear mission and
strategy that guides and informs the goals of teams and individuals.
Supportive leaders at every level who effectively engage, motivate, and communicate with their teams.
Employees who are engaged, informed, and involved
State and define seven core factors in successful change management ANS -Clarity. Be clear and
unambiguous about the purpose of the change, its direction, and the approach.
Engagement. Build a sense of ownership, belonging, and commitment; consult with and involve the
people who will be affected by the change.
Resources. Put the needed resources in place (e.g., financial, human, and technical) to enable the
change.
Alignment. Ensure that systems and processes (e.g., rewards, information, accounting, and training)
support the change.
Leadership. Guide, train, and equip leaders at every level so that they display consistent commitment to
the change.
Communication. Facilitate an effective two-way flow of information; be aware of issues and questions;
provide timely responses.
, Tracking: Establish clear goals; assess progress against these; adjust and fine-tune as necessary.
Name several pitfalls that can cause change to get off track ANS -Ineffective or missing business case
Costs not recognized
Systems not aligned
Limited and one-directional communication
Line management support not built
Lack of insight into stakeholder issues
Minimal involvement
Success assumed:
List necessary steps for successfully managing change in an organization ANS -Opening channels of
communications.
Creating visionaries and change agents
Developing a learning environment.
Providing training
Establishing a team approach
Identify the major roadblock to managing change successfully. ANS -The major roadblock to managing
change successfully is the fact that change does not happen in isolation
Define the three stages of the change communication framework ANS -Static- The mind-set of the
organization is frozen and needs: Senior-level determination to take a new road Employee awareness
that survival means change
Fluid- As the mind-set opens, build recognition, understanding, and knowledge by: Demonstrations
Opportunities for learning Training
Dynamic- The mind-set is open to what is new and other projects: Anticipatory capabilities Flexibility
Acceptance of continuous change and learning
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