Downward communication correct answers occurs whenever superiors initiate messages to their subordinates; includes job instructions, job rationale, feedback, and indoctrination
Upward communication correct answers messages flowing from subordinates to superiors, includes what subordinates are do...
comm 307 chapter 1 || with 100% Correct Answers.
Downward communication correct answers occurs whenever superiors initiate messages to their
subordinates; includes job instructions, job rationale, feedback, and indoctrination
Upward communication correct answers messages flowing from subordinates to superiors,
includes what subordinates are doing, unsolved work problems, suggestions for improvement,
and how subordinates feel about each other and the job
Horizontal (Lateral) Communication correct answers messages between members of equal power
in an org, includes coordination, problem solving, sharing info, conflict resolution
rivalry correct answers discourages communication between peers in horizontal communication
specialization correct answers makes it hard for people with different technical specialities to
understand one another in horizontal communication
information overload, lack of motivation, physical barriers correct answers other interferences
with horizontal connections
Functions of Informal Networks within Organizations correct answers 1. Confirming formal
messages, 2. Expanding on formal messages, 3. Expediting official messages, 4. Contradicting
official messages, 5. Circumventing formal channels
Publicity Test correct answers would you be comfortable having the public learn about your
behavior in the broadcast or print media?
Professional Ethic correct answers how would an impartial jury of your professional peers judge
this action?
Encoding correct answers intentional process of creating a message
Decoding correct answers process of receiver attaching meaning to a message
instrumental communication correct answers to accomplish tasks at hand
relational communication correct answers to shape and reflect the way we regard others
identity management correct answers presenting ourselves in ways that produce a preferred
image and distinctive sense of self
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