Six Sigma Yellow Belt (CSSYB) Exam Questions and Answers
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Course
Six Sigma Yellow Belt Certification
Institution
Six Sigma Yellow Belt Certification
What is Six Sigma? - Answer-A defined and disciplined business methodology to increase customer satisfaction and profitability by streamlining operations, improving quality and eliminating defects in every organization-wide process.
What is Quality? - Answer-Meeting customer expectations.
Wha...
Six Sigma Yellow Belt (CSSYB) Exam
Questions and Answers
What is Six Sigma? - Answer-A defined and disciplined business methodology to
increase customer satisfaction and profitability by streamlining operations, improving
quality and eliminating defects in every organization-wide process.
What is Quality? - Answer-Meeting customer expectations.
What is the Hidden Factory? - Answer-The set of activities in the process that result in
reduction of quality or efficiency of a business process or manufacturing department,
and is not known to managers or others seeking to improve the process. Six Sigma
focuses on identifying "hidden factory" activities to eliminate the root-causes.
What are the Process Excellence/Process Documentation points? - Answer-Helps the
project team to define, measure and control the business processes. Six Sigma and
Lean tools are used for both Process Excellence and Process Documentation.
Process Excellence and Process Documentation ensures:
Standardization across different processes in the same organization/department.
Allows business continuity in case of non-availability of Key Subject Matter Experts
(SME's).
Helps to understand the current state of the process and also to measure the
performance of the future state of the project.
What does Six Sigma stand for? - Answer-6 standard deviations (6σ) between average
and acceptable limits.
What is the focus of Six Sigma? - Answer-Identifying causes and mitigating them. The
Result will automatically improve if the causes are dealt correctly.
What is DMAIC? - Answer-A Six Sigma methodology which helps in achieving process
improvements by reducing variation.
What does DMAIC stand for? - Answer-Define, Measure, Analyze, Improve and Control.
What is Business Process Reengineering (BPR)? - Answer-BPR is process of
streamlining the processes by challenging the each step of the current process.
What is Statistics? - Answer-Statistics is a tool for creating new understanding from a
set of numbers.
What is Descriptive Statistics? - Answer-A method of organizing, summarizing, and
presenting data in a convenient and informative way.
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