IISE Six Sigma Green Belt Exam Questions with Verified Answers
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Course
Six Sigma Green Belt
Institution
Six Sigma Green Belt
___ is the pursuit of ever improving process through waste elimination and increasing value - Answer-??? Lean
___ is anything that does not adad value for the customer - Answer-Waste
What is defined as a customer focus problem-solving methodology to find and reduce the causes of errors or def...
IISE Six Sigma Green Belt Exam
Questions with Verified Answers
___ is the pursuit of ever improving process through waste elimination and increasing
value - Answer-??? Lean
___ is anything that does not adad value for the customer - Answer-Waste
What is defined as a customer focus problem-solving methodology to find and reduce
the causes of errors or defects - Answer-Six Sigma
Six Sigma uses the ___ to measure the capacity of a process to perform work that is
free from defects - Answer-Sigma Level
in 1941 Alex osborn developed a widely adopted set of rules for a creative technique
called ___ where a small group of people generates ideas while suspending judgement
until later. - Answer-Brainstorming
What is DMAIC? - Answer-It is a cyclical project mgmt process with six steps designed
to lead an organization through the challenges of process improvement
What should happen during the define step? - Answer-It involves identifying the process
to be improved what is to be measured and how, and the customers and what is
important to them
What happens during the improve step? - Answer-It involves evaluating and justifying
the cost of the enhancement
What happens during the control step? - Answer-It involves verifying that the benefits
including financial, ascribed to the improvement project are real and maintaining the
improvements
What happens during the measure step? - Answer-??? it involves determining where
you are relative to desired objectives by collecting and measuring data
What happens during the implement step? - Answer-This step involves developing a
project plan for ensuring the approved process is incorporated into operations
What happens during the Analyze step? - Answer-It involves attempting to make sense
out of the measures collected and determining the reasons for gaps in performance
What tool below is used during the analyze step? - Answer-Cause-and-Effect Diagram
What tool below is used during the Improve step? - Answer-Cost benefit analysis
, What tool below is used during the Define step? - Answer-Voice of the customer
The roles of lean six sigma can be grouped injto three areas. What are they? - Answer-
Organizational support, belts, and leadership
What is one of senior mgmts main responsibilities needed to implement the lean six
sigma methodology? - Answer-Ensuring that all lean six sigma programs succeed, add
value, and fit within the organization's strategy
Which lean six sigma role removes obstacles, plays a key role in team selection and
makes key team members available? - Answer-champions
What responsibilities does a Six Sigma Master Black Belt typically have that a Six
Sigma black belt doesn't have? - Answer-Be a champion of Six Sigma and a change
agent, and plan strategically for the entire enterprise
What is one of the process owner's main responsibilities needed to implement the Lean
Six Sigma methodology? - Answer-Define the process mission, vision, goals and
metrics aligned with the organizations strategy
What is one of the required components to implement change successfully? - Answer-
People with the skills, knowledge and capability to accomplish what is needed for
success
What is one of the responsibilities of senior leaders in implementing Lean Six Sigma -
Answer-Aligning the organization around customers
What is a common first stage in deploying Lean Six Sigma? - Answer-Creating a
burning platform
___ is a method for ensuring that the strategic goals of an organization drive progress
and actions at every level - Answer-Hoshin Planning
What is one of the steps that is part of the tactical roadmap for deploying Lean Six
Sigma? - Answer-Develop a "should be" or "preferred state" flow map
In Lean who determines value? - Answer-The customer
___'s defenders claimed he invented the American system of manufacturing - Answer-
Eli Whitney
In the toyota Production System "house", in which pillar does the system stop
automatically when a problem occurs? - Answer-Jidoka
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