UTA MANA 3318 - Practice Quiz - Chapter 11 Questions and Answers
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Course
Mana
Institution
Mana
UTA MANA 3318 - Practice Quiz - Chapter 11 Questions and Answers
In the context of forms of interpersonal power, vital skills, abilities, and knowledge are passed on within an organization through _____.
reward power
coercive power
expert power
referent power
expert power
In the cont...
UTA MANA 3318 - Practice Quiz -
Chapter 11 Questions and Answers
In the context of forms of interpersonal power, vital skills, abilities, and knowledge are
passed on within an organization through _____.
reward power
coercive power
expert power
referent power - answer expert power
In the context of information power, _____ is the spin that managers put on information.
managers and employees must gain access to and control over important information.
employees' perception of their manager as an expert is crucial.
managers should withhold support from employees.
employees must believe that their manager has the right to tell them what to do. -
answer employees must believe that their manager has the right to tell them what to
do.
Which of the following statements is true of information power?
It has the strongest relationship with performance and satisfaction.
It is based on an agent's ability to control rewards that a target wants.
It can flow upward from subordinates to managers as well as downward from managers
to subordinates.
It is based on an agent's ability to cause a target to have an unpleasant experience. -
answer It can flow upward from subordinates to managers as well as downward from
managers to subordinates.
According to David McClelland, the two faces of power are:
coercive power and reward power.
legitimate power and illegitimate power.
personal power and social power.
, interpersonal power and intrapersonal power. - answer personal power and social
power.
In the context of intergroup sources of power, _____ are activities that other groups
depend on to complete their tasks.
In the context of political skill, _____ refers to an individual's ability to portray
forthrightness and authenticity in all of his or her dealings.
social astuteness
sincerity
interpersonal influence
networking ability - answer sincerity
In the context of empowerment, _____ is a fit between a work role and an employee's
values and beliefs.
self-determination
competence
impact
meaning - answer meaning
In the context of interpersonal power, _____ has been called the power of the future.
legitimate power
referent power
expert power
social power - answer expert power
To coerce someone into doing something means to:
engage in role modeling.
promise reward for his or her work.
threaten his or her self-esteem.
force the person to do it. - answer force the person to do it.
_____ refers to the ability to get things done through favorable interpersonal
relationships outside formally prescribed organizational mechanisms.
Political skill
Individualistic skill
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