2024 NGN LEADERSHIP ATI RN PROCTORED EXAM
QUESTIONS BANK 2024-2025 ACTUAL EXAM
QUESTIONS COMPLETE 200 QUESTIONS AND
CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+
LEADERSHIP NGN
What's the goal of conflict management?
A. conflict-free workplace
B. Resolving conflicts
C. Avoiding conflicts at any cost
D. Problem reduction - ANSWER- Ans. B
Problem resolution, as opposed to negotiation, is appropriate in
which of the following situations?
A. complex, widespread disagreement
B. highly charged situation
C. political issue
D. interpersonal misunderstanding - ANSWER- Ans. D
,2|Page
Ground rules are set during a negotiation in order to:
A. Prevent escalation of the conflict
B. Restrict freedom of discussion
C. Clarify the source of the conflict
D. Reduce formality - ANSWER- Ans. A
A nurse manager has 2 team members that continually criticize
each other, dispite being told to stop it. What approach is the
most appropriate for this situation? - ANSWER- problem
resolution
Which of the following issues may be addressed in a collective
barganing agreement? - ANSWER- shift differentials
safe work environments
grievance procedures
What's a serious disadvantage to using collective barganing? -
ANSWER- It creates an adversarial relationship between staff
and management.
What should the nurse manager do during an informal
negotiation that has become highly emotional? - ANSWER-
Deal with the feelings first.
,3|Page
The best indication that a conflict has been resolved is?
A. Everyone falls silent
B. the group that was correct is the winner
C. Issues remain a concern
D. Everyone is satisfied - ANSWER- Ans. D
Collective bargaining is best described as?
A. an informal problem-solving process
B. generally informal process involving all staff members
C. formal procedure governed by labor laws
D. Focused on interpersonal relationships - ANSWER- Ans. C
Which of the following situations may cause moral distress for
the new graduate?
A. CNA checks off care that was not given
B. pts are asked to provide consent without explanation of the
procedure
C. staff taking long breaks and then requesting payment for
overtime
D. All of the above - ANSWER- Ans. D
, 4|Page
The most common source of incivility to new grads are?
A. co-workers
B. supervisors
C. Physicians
D. CNAs - ANSWER- Ans. A
Bullying of a new grad is best described as?
A. harmless hazing of the newcomer
B. a group vs. group conflict
C. potentially devastating
D. usually well deserved - ANSWER- Ans. C
Moral distress is best described as?
A. rare phenomenon in health care
B. violation of professional ethics
C. common occurrence during collective bargaining negatives
D. a union generated management-labor conflict - ANSWER-
Ans. B
Why do some nurses consider it unprofessional to become a
member of a union?
A. membership is too expensive
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