BUS 188 Finals Exam Review Ch 7, 8, 9,10,11,12 With 100% Correct And Verified Answers
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Course
BUS 188
Institution
BUS 188
BUS 188 Finals Exam Review Ch 7, 8, 9,10,11,12 With 100% Correct And Verified Answers
Structured Processess - Correct Answer-are formally defined, standardized processes that involve day-to-day operations.
Enterprise Processes - Correct Answer-span an organization and support activities in mult...
BUS 188 Finals Exam Review Ch 7, 8,
9,10,11,12 With 100% Correct And Verified
Answers
Structured Processess - Correct Answer-are
formally defined, standardized processes that
involve day-to-day operations.
Enterprise Processes - Correct Answer-span
an organization and support activities in
multiple departments
The two dimensions of process quality are -
Correct Answer-efficiency and effectiveness
Process efficiency - Correct Answer-is a
measure of the ratio of outputs to inputs.
Information systems improves process quality
by - Correct Answer-controlling process flow
Which of the following conditions exists when
data are isolated in separated information
systems? - Correct Answer-Information Silo
Which of the following is a solution for
problems arising from information silo? -
Correct Answer-Integrating data into a single
database
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, Business Process Reengineering - Correct
Answer-is the activity of altering existing and
designing new business processes to take
advantage of new information systems.
A ________________system is a suite of
application, a database, and a set of inherent
processes for managing all the interactions
with the customer, from lead generation to
customer service. - Correct Answer-Customer
Relationship Management (CRM)
A ______________ system is a suite of application
called modules, a database, and a set of
inherent processes for consolidating business
operations into a single, consistent,
computing platform - Correct Answer-
Enterprise Resource Planning (ERP)
Social Media - Correct Answer-is the use of
information technology to support the
sharing of content among networks of users
Which of the following is a dynamic, social
media-based CRM process? - Correct Answer-
Social CRM
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