esb v2 certification exam with questions and compl
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ESB V2 Certification Exam With
Questions And Complete Solutions
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Critical thinking - ANSWER-___________ involves solving problems in the best way by
considering various potential solutions to the problem.
Creativity and innovation - ANSWER-_________________ bring new and unconventional ideas
to the table and finding creative and new solutions to the way things are done.
Collaboration - ANSWER-______________ is working with others toward a common goal.
Problem solving - ANSWER-______________ is coming up with solutions to solve a problem.
Personal agency - ANSWER-_____________ is working towards achieving a goal without
someone directing and ensuring it is being done.
, Ethical practices - ANSWER-______________ involve decision-making based on morals and
doing the right thing.
Social responsibilities - ANSWER-_____________ involve preventing and removing any
corruption and unethical behavior that could harm a business, the community, or the
environment.
They must obtain ownership of the patent - ANSWER-What must happen before one can
use someone else's patent?
Newspaper marketing - ANSWER-With ________, it is easy to target a specific geographic
location.
(cost * desired profit margin) + cost - ANSWER-What is the formula for selling price?
(Marketing expenses + Sales expenses)/ number of new customers in the period - ANSWER-
What is the formula for calculating Customer Acquisition Cost (CAC)?
[(Ending number of customers in a period - new customers gained in a period)/Starting
number of customers in a period] * 100 - ANSWER-What is the formula for calculating
Customer Retention Rate (CRR)?
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