Exam (elaborations)
BUS4 188 Final SJSU Exam With 100% Correct And Verified Answers
- Course
- Institution
BUS4 188 Final SJSU Exam With 100% Correct And Verified Answers
[Show more]
Content preview
BUS4 188 Final SJSU Exam With 100%Correct And Verified Answers
________ are formally defined, standardized
processes that involve day-to-day operations.
- Correct Answer-Structured processes
________ processes span an organization and
support activities in multiple departments. -
Correct Answer-Enterprise
The two dimensions of process quality are
________ - Correct Answer-efficiency and
effectiveness
________ is a measure of the ratio of process
outputs to inputs. - Correct Answer-Process
efficiency
Information systems improve process quality
by ________. - Correct Answer-controlling
process flow
Which of the following conditions exists when
data are isolated in separated information
systems? - Correct Answer-information silo
Which of the following is a solution for
problems arising from information silos? -
Vendarsol
,Correct Answer-integrating data into a single
database
________ is the activity of altering existing and
designing new business processes to take
advantage of new information systems. -
Correct Answer-Business process
reengineering
A(n)________ system is a suite of applications,
a database, and a set of inherent processes
for managing all the interactions with the
customer, from lead generation to customer
service. - Correct Answer-CRM
________ is a suite of applications called
modules, a database, and a set of inherent
processes for consolidating business
operations into a single, consistent,
computing platform. - Correct Answer-ERP
________ is defined as information containing
patterns, relationships, and trends of various
forms of data. - Correct Answer-Business
intelligence
________ is the process of obtaining, cleaning,
organizing, relating, and cataloging source
data. - Correct Answer-Data acquisition
Vendarsol
,________ is the application of statistical
techniques to find patterns and relationships
among data for classification and prediction. -
Correct Answer-Data mining
________ is a term that refers to the level of
detail represented by the data. - Correct
Answer-Granularity
A data ________ is a data collection, smaller
than the data warehouse that addresses the
needs of a particular department or functional area of
the business. - Correct Answer-Mart
OLAP stands for ________. - Correct Answer-online analytical
processing
In ________, statistical techniques can identify groups of entities
that have similar characteristics. - Correct Answer-cluster analysis
________ is the process of creating value from intellectual capital
and sharing that knowledge with employees, managers, suppliers,
customers, and others who need it. - Correct Answer-Knowledge
Management (KM)
________ are information systems that support the management
and delivery of documents including reports, Web pages, and
other expressions of employee knowledge. - Correct Answer-
Content Management Systems (CMS)
Vendarsol
, ________ is the use of information technology to support the
sharing of content among networks of users. - Correct Answer-
Social Media
Which of the following is a dynamic, social media-based CRM
process? - Correct Answer-social CRM
________ is the investment in social relations with the expectation
of returns in the marketplace. - Correct Answer-social capital
To an organization, the ________ is the likelihood that an entity in
a relationship will do something that benefits the organization. -
Correct Answer-strength of a relationship
Which of the following best represents the value of social capital?
- Correct Answer-Number of Relationships × Relationship
Strength × Entity Resources
The ________ revenue model offers users a basic service for free,
and then charges a premium for upgrades or advanced features. -
Correct Answer-freemium
Most social media companies rely on ________ for revenue. -
Correct Answer-advertising
________ measures the frequency that someone who clicks on an
ad makes a purchase, "Likes" a site, or takes some other action
desired by the advertiser. - Correct Answer-Conversion rate
Success metrics are also known as ________. - Correct Answer-
key performance indicators (KPI)
Vendarsol
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Vendarsol. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $27.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
77254 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now