Exam (elaborations)
GMS 200 – MIDTERM EXAM QUESTIONS AND ANSWERS
- Course
- Institution
GMS 200 – MIDTERM EXAM QUESTIONS AND ANSWERS
[Show more]
Content preview
GMS 200 – MIDTERM EXAM QUESTIONSAND ANSWERS
Intellectual capital - Answer -Collective brainpower of a workforce that can be used to
create value
Resource inputs - Answer -People, money, materials, technology, information
Transformation process - Answer -Work activities turn resources into outputs
Product outputs - Answer -Finished goods and services
Organizations - Answer -People working together to achieve a common purpose
Value creation - Answer -When an organizations operations add value to the original
cost of resource inputs
Specific (task) environment - Answer -Organizations, groups, people that organizations
interact and conduct business with
Examples of specific (task) environment stakeholders - Answer -Customers, suppliers,
competitors, regulators, investors, owners
Competitive advantage - Answer -A core competency that sets an organization apart
from competitors and gives it an advantage over them
Examples of competitive advantages - Answer -Cost efficiency, higher quality, better
delivery, greater flexibility
Line managers - Answer -Responsible for work activities that directly affect
organizations outputs
Staff managers - Answer -Use technical expertise to advise and support the efforts of
line workers
Functional managers - Answer -Responsible for a single area of activity
, General managers - Answer -Responsible for more complex units that include many
functional areas
Administators - Answer -Work in public and non profit organizations
Accountibility - Answer -Requirement of one person to answer to a higher authority for
relevant performance results
Quality of work life (QWL) - Answer -An indicator of overall quality of human
experiences in the workplace
Quality of work life examples - Answer -Fair pay, safe working conditions, opportunities
to learn and use new skills, room to grow and progress in a career, protection of
individual rights, pride in work and the organization
Four functions of management - Answer -Planning, organizing, leading, controlling
Planning - Answer -Setting performance objectives and deciding how to achieve them
Organizing - Answer -Arranging tasks, people, and other resources to accomplish the
work
Controlling - Answer -Measuring performance and taking action to ensure desired
results
Leading - Answer -Inspiring people to work hard and achieve high performance
Informational roles - Answer -How a manager exchanges and processes information
Interpersonal roles - Answer -How a manager interacts with other people
Decisional roles - Answer -How a manager uses information in decision making
Technical skill - Answer -Ability to apply expertise to perform particular tasks
Human/Interpersonal skill - Answer -Ability to work well with others
Emotional intellegence - Answer -Ability to manage ourselves and relationships
effectively
Conceptual skill - Answer -Ability to think critically and analytically to solve complex
problems
Knowledge worker - Answer -Someone whose value to the organization rests with
intellect not physical capabilities
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller millyphilip. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
75057 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now