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OAD 138: Records & Information Management - Final Quiz Questions and Answers
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OAD 138: Records & InformationManagement - Final Quiz Questions and
Answers
A record is stored information made or received by an organization that is
evidence of its operations and has value requiring its retention for a specific
period of time. - -True
-Vital records are considered necessary for mission critical business
operations. - -True
-Reference documents contain information used in the organization's day-to-
day operations. - -False
-General correspondence and bank statements are in which records value
category? - -Useful
-An example of an important record is the memo announcing the annual
company picnic. - -False
-As a business customer, every time you buy a product or service, you are
creating a record of that transaction. - -True
-Records classified by their value to the organization fall into one of these
four categories: - -Vital, important, useful, or nonessential
-Students interested in understanding the paperwork connected with an
organization's day-to-day operations would concentrate their records studies
on - -transaction documents.
-At the end of the number of years indicated on the retention schedule,
records are disposed either by destruction or by transfer to a permanent
storage place. - -True
-An automated system for scanning, storing, retrieving, and managing
images of physical records is - -document imaging.
-The five phases of the records and information life cycle are - -creation,
distribution, use, maintenance, and disposition.
-Financial records should be classified as important records rather than as
useful records. - -True
,-Filing, storing, retrieval, and protection of records are part of the
maintenance phase of the records and information life cycle. - -True
-Filing is only one step in the records and information life cycle. - -True
-E-mails are private and cannot be used in a court of law. - -False
-External records are created for use within the company.
Group of answer choices - -False
-By following proper records and information management procedures,
information is available at the right time for making effective management
decisions. - -True
-Which of the following best describes records management? - -systematic
control of all records from their creation to ultimate disposition
-Procedure manuals and handbooks have historical value to the
organization. - -False
-Policy and procedures manuals are - -of administrative value to the firm.
-Even though more businesses than ever are investing in new technologies,
using physical records continues to be a fact of office life. - -True
-The International Organization for Standardization (ISO) 15489 defines a
record as information created, received, and maintained as evidence and
information by an organization or person in pursuance of - -legal obligations
or in the transaction of business.
-What is the best method for protecting your vital and important records? - -
identify a single location to store all vital papers and information
inventory the records kept only on computers including account numbers,
user ids, and passwords
make routine backups of your computer records and store them in a
separate location
All of the above
-Initially, the purpose of computer application software was to facilitate the
creation of physical records. - -True
, -Records that document the organization's operations and major shifts of
direction over the years are considered to be of what value and type? - -
historical
-When a decision is made to keep the record for use at a later date, it must
be stored, retrieved, and protected. - -True
-Records management has not changed in the last 50 years. - -False
-Internal records are used in an organization for information to carry on the
operations of the firm over long periods. - -False
-Inaccurate classification of records as they are created and revised is a
symptom of what type of problem? - -human
-Which of the following statements best describe RIM challenges? - -New
laws and regulations, business processes are amended and streamlined, new
risks, the pace of technological change, and new record formats
-The operating level of records management workers includes the - -
workers responsible for routine filing and retrieving.
-Federal legislation balances and protects - -an individual's right to privacy.
-Enterprise content management (ECM) is the term used to describe the
technologies, tools, and methods used to - -capture, manage, store,
preserve, and deliver content or information across an enterprise.
-One of the first pieces of legislation enacted by Congress to aid in records
management was the - -creation of the General Services Administration
(GSA).
-Which of the following job titles would be available for a person employed
in a large corporation at the operating level? - -Inactive Records Clerk,
Imaging Records Technician, and Vital Records Clerk
-At which level would a records manager work? - -managerial
-E-commerce allows companies and individuals to conduct business through
- -networks and computers.
-Which of the following are professional organizations for records and
information management? - -AIIM & ARAMA
-Unstructured information makes up _____ percent of the total information
created by a company. - -80
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