COPE Health Scholar Modules exam with complete solutions.
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Course
COPE Health
Institution
COPE Health
Program Manager's pager number
(888) 248-2914
Who is the CEO of COPE?
Allen Miller
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What hospital did COPE start at?
Santa M...
COPE Health Scholar Modules exam
with complete solutions
Program Manager's pager number - ANSWER- (888) 248-2914
Who is the CEO of COPE? - ANSWER- Allen Miller
What hospital did COPE start at? - ANSWER- Santa Monica Hospital
Who is the Executive VP of COPE? - ANSWER- Dawn Hawkins-Johnson
Who is the VP of COPE? - ANSWER- Elizabeth Dubois
What program at UCLA is COPE partnered with? - ANSWER- Health Policy &
Management
A leave of absence in the program is a request to be excused for __ days or
longer. - ANSWER- 14
Which of the following activities are all Scholars required to participate in?
a. department shifts
b. bi-quarterly All Scholar Meetings
c. competency checklists
d. all of the above - ANSWER- d. all of the above (department shifts, bi-quarterly
All Scholar Meetings & competency checklists)
When are competency checklists due? - ANSWER- by the end of the second week
of the rotation
Six hours before your scheduled shift, an emergency arises & you will not be able
to perform your weekly participant duties. You must do which of the following?
a. call the Charge Nurse of your department
,b. email your Department Coordinator
c. call the Charge Nurse of your department and email your Department
Coordinator
d. page the COPE Health Scholars Program Manager - ANSWER- c. call the
Charge Nurse of your department and email your Department Coordinator
Which of the following statements are true about CHS Programs' wireless device
policy?
a. electronic watches are allowed & should be connected to their mobile phone
via Bluetooth
b. personal wireless devices are allowed but need to be in Scholar's pocket for
emergencies
c. Scholars are only allowed to take photos & record videos with patients from
their department
d. wireless devices need to be turned off & stored during shift hours (department
designated storage location or Scholar's car) - ANSWER- d. wireless devices
need to be turned off & stored during shift hours (department designated storage
location or Scholar's car)
If a Scholar's back is hurting the morning they wake up for their shift, so much so
that they have difficulty getting out of bed, what should they do?
a. do not attend shift and report incident to PM via emergency pager
b. attend shift & request accommodation to sit in the break room
c. cancel their shift by emailing their Department Coordinator, call the unit 15
minutes after the shift start time to inform the unit staff, & attend to back pain
with health care professional input
d. attend shift & wear a back brace without informing staff as to not be a burden -
ANSWER- c. cancel their shift by emailing their Department Coordinator, call the
unit 15 minutes after the shift start time to inform the unit staff, & attend to back
pain with health care professional input
If a Scholar observes another Scholar taking a selfie with a patient, what should
they do?
a. offer to take a picture for them
b. find another patient to their own selfie with
c. remind the Scholar of CHS & site policies, ensure the picture is deleted from all
folders in the phone, & then report the situation to the Charge Nurse & Program
Manager
,d. inform the Scholar that CHS & site policies state a Scholar cannot be in a
picture with a patient - ANSWER- c. remind the Scholar of CHS & site policies,
ensure the picture is deleted from all folders in the phone, & then report the
situation to the Charge Nurse & Program Manager
If an active Scholar plans to accept employment at a CHS Programs site, what
should the Scholar do?
a. accept employment & request a Leave of Absence from the program
b. accept employment & use correct badge for respective shift
c. deny employment because they are a Scholar
d. inform their site PM for program success story & inquire about any conflict of
interest policies that would prevent continued participation in CHS Programs -
ANSWER- d. inform their site PM for program success story & inquire about any
conflict of interest policies that would prevent continued participation in CHS
Programs
A Scholar developed a close bond with a patient & would like to stay in touch
with them post discharge. Which of the following actions can the Scholar take?
a. request the patient's social media contact information
b. provide patient contact information only if they ask for it
c. request the patient's phone number
d. wish the patient well & thank them for choosing the site for their place of care -
ANSWER- d. wish the patient well & thank them for choosing the site for their
place of care
If a Scholar comes to their shift with every component except their uniform polo
shirt, what should they do according to the CHS Policies and Procedures?
a. go home because you cannot perform your shift without your full uniform
b. continue with their shift if they at least have their site ID badge
c. fo to the COPE Health Scholars Offie for a loaner - ANSWER- a. go home
because you cannot perform your shift without your full uniform
If a Scholar's family member is admitted to their program site, which of the
following can they do when at the site but not on shift?
a. utilize knowledge of site codes to obtain necessary comfort supplies
b. utilize site badge to access staff doors & elevators
, c. comfort their parent & advocate for them - ANSWER- c. comfort their parent &
advocate for them
If a Scholar receives a suspension email requesting dates/times they are available
for a counseling session, how soon does the Scholar need to reply & how soon
do they need to attend a counseling session?
a. 48 hours; 2 weeks
b. 24 hours; 1 week
c. 24 hours; 48 hours;
d. 48 hours; 1 week - ANSWER- a. 48 hours; 2 weeks
True or False: Scholars are prohibited from reporting to their shift using or under
the influence of drugs/alcohol. - ANSWER- True
If a Scholar wants to publish an article, school paper, research poster, etc. with
site or program data, what actions must they take?
a. request approval for data/logo use from the site
b. do not reference the site's name & only use the COPE Health Scholars logo
c. request written approval for data/logo use from the PM & the appropriate site
department
d. inform the PM & then publish - ANSWER- c. request written approval for
data/logo use from the PM & the appropriate site department
Social determinants of health include all of the following except...
a. gender
b. education
c. transportation
d. food
e. public health
f. medication - ANSWER- a. gender
Healthcare is paid for through taxes, premiums by individuals & employers, & by
patients. Two examples of insurance types in healthcare are government &
private. Which of the following describes two government programs?
a. Medicaid & Kaiser
b. Medicare & Anthem
c. Medicare & Medicaid
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