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COPE HEALTH SCHOLARS EXAM STUDY GUIDE WITH COMPLETE QUESTIONS AND ACCURATE ANSWERS
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COPE HEALTH SCHOLARS EXAM STUDY GUIDE WITH COMPLETE QUESTIONS AND ACCURATE ANSWERS
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COPE HEALTH SCHOLARS EXAM STUDYGUIDE WITH COMPLETE QUESTIONS AND
ACCURATE ANSWERS
How far in advance does a Scholar have to submit a Leave of
Absence Request? Correct Answer At least two weeks in
advance
How long of a break do you need to take after every 4
hours of shifting? Correct Answer 30 minutes
What are three examples of things a Health Scholar should never
do on their shift? Correct Answer 1. Eat or drink in patient care
areas
2. Use their cell phone
3. Work on homework or other outside work
4. Use hospital computers
Identify two tasks that you must receive permission from a staff
member before completing Correct Answer 1. Discharging
patients
2. Giving patients food or water
3. Re-positioning a patient in bed
4. Ambulating a patient
5. Other examples
How many rescheduled, excused, and unexcused missed shifts
are Scholars allowed per rotation? Correct Answer 3
Rescheduled Shifts
2 Excused Missed Shifts
0 Unexcused Missed Shifts
,What two things must you do when you are going to miss a shift?
Correct Answer 1. Call the Charge Nurse of the assigned
department at least 15 minutes (before/after) the shift start time
2. Email your Department Coordinator at least 24
hours prior with the following information:
1. A valid reason for missing
2. A replacement shift date and
time
What five items does a complete Scholar uniform consist of?
Correct Answer 1. Polo shirt
2. Khaki pants
3. White, non-canvas shoes
4. Black Pen
5. ID Badge
Define Timesheet Falsification. What is the consequence of
Timesheet Falsification? Correct Answer Definition: when a
participant claims hours they did not serve
Consequence: dismissal from the program and denial of all hours
What are the names of the three major accrediting agencies?
Correct Answer The Joint Commission (TJC), DNV GL,
Healthcare Facilities Accrediting Program
What is accreditation? Correct Answer A process of review and
validation in which an organization is
evaluated to ensure ongoing and continuous compliance with the
highest standard of quality
If you do not know the answer to a question asked by an
accreditation
surveyor, you should... Correct Answer • Be honest and
apologize for not knowing the answer
• Tell the surveyor you will find the answer
, • Research the answer and report back to the surveyor
Name two stakeholders in the US
Healthcare System Correct Answer 1. Consumers
2. Providers
3. Payers (Health Insurance Plans)
4. Regulators
5. Community Social Determinants of Health (SDOH)
Name two of the social determinants of health Correct Answer A
(other answers may be accepted): Education, Screening, Public
Health, Food, Transportation, Medication
Name four of the eight HCAHPS domains Correct Answer 1.
Nurse Communications
2. Cleanliness and Quietness
3. Pain Management
4. Discharge Management
5. Physician Communications
6. Responsiveness of Hospital Staff
7. Communications about Medications
8. Overall Rating
Name two things associated with the normal aging process that
geriatric patients are most at risk for Correct Answer Decreased
skin integrity, aspiration, sleep pattern disturbances, and risk for
falls
What does HIPAA stand for and what is its purpose? Correct
Answer Health Insurance Portability and Accountability Act;
Purpose: To protect the unauthorized disclosure of
patient health information
What are five ways to identify a patient? Correct Answer 1.
Patient's nurse
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