MGMT 309 Chapter 3 | Questions with Verified Answers
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Course
MGMT 309
Institution
MGMT 309
MGMT 309 Chapter 3 | Questions with Verified Answers Cultural intelligence is also known as ________. cultural quotient ________ is an outsider's seemingly natural ability to interpret someone's unfamiliar and ambiguous gestures in just the way that person's compatriots and colleagues would. Cult...
Cultural intelligence is also known as ________.
cultural quotient
________ is an outsider's seemingly natural ability to interpret someone's unfamiliar
and ambiguous gestures in just the way that person's compatriots and colleagues
would.
Cultural intelligence
________ is the awareness of and an honest caring about another individual's culture.
Cultural empathy
Cultural sensitivity is also known as ________.
cultural empathy
International managers can benefit greatly from cultural sensitivity because it ________.
enables them to develop appropriate policies
Global managers who exhibit cultural intelligence and cultural sensitivity will most likely
be able to ________.
negotiate effectively in expatriate assignments
Which of the following is a primary reason for failed expatriate assignments?
cross-cultural differences
________ comprises the shared values, understandings, assumptions, and goals that
over time are passed on and imposed by members of a group or society.
Culture
Globalization, in all its forms of personal and business contacts and information
crossing borders, brings about changes that result in ________.
cultural diffusion
When immigrants adopt some aspects of the local culture while keeping aspects of their
culture of origin, this process is called ________.
Creolization
Which of the following is NOT categorized as a sociocultural variable of culture?
Economy
Which of the following represents the expectations, norms, and goals held in common
by members of a specific company or group?
organizational culture
, An organization where employees typically wear casual clothes and interact casually is
most likely to have a(n) ________ organizational culture.
Informal
Which of the following is a drawback of organizational culture?
resistance to change
Which of the following is an advantage of organizational culture?
long-term commitment
________ is the phenomenon of the shifting of individual management styles to become
more similar to one another.
Convergence
The unconscious reference point of one's own cultural values is called a(n) ________.
self-reference criterion
The first step for an international manager toward cultural sensitivity should be to
________.
understand his or her own culture
Which of the following terms refers to the expectation that foreigners should
automatically fall into host-country patterns of behavior?
Parochialism
________ refers to the belief that the practices of one's own country are best no matter
where or under what conditions they are applied.
Ethnocentrism
An international manager can best develop an understanding of a particular culture by
________.
creating a cultural profile for that country or region in which the firm does business
According to contingency management, international managers need to ________.
adapt their management styles to the local setting and people
Canada consists of distinct groups such as Anglophones, Francophones, and
indigenous Canadians. This is an example of ________.
Subculture
________ refers to the assumption that every member of a society or subculture has
the same characteristics or traits without regard to individual differences.
Stereotyping
Stereotyping should most likely be avoided by international managers because
________.
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