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CHIA Certification Exam with questions and 100% Correct answers
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CHIA Certification Examwith questions and 100%
Correct answers
Which is a true statement about management companies?
A. They have contracts where they receive payment for their services and/or some
portion of the profits.
B. They may manage only one chain.
C. They will always own the hotels they manage.
D. They serve the exact same role as asset management companies. -Answer- A. They
have contracts...
What are the major geographic categories? -Answer- World
Continent
Sub-continent
Country
Market
Tract or Submarket
What are the 4 continents (according to STR)? -Answer- Americas,
Europe, Mideast/Africa, and Asia Pacific
Each continent includes how many sub-continents? -Answer- 3-4
What are the 9 US regions? -Answer- New England
Middle Atlantic
South Atlantic
,East North Central
East South Central
West North Central
West South Central
Mountain
Pacific
What are the 2 most important types of classifications if you're a hotel manager (not a
corporation)? -Answer- Market and Tract/Sub-market
What is STR's definition of a region? -Answer- It refers to a specific region WITHIN a
country
How are markets created? -Answer- Based on the number of hotels in the area and
participation
The US is broken up into _____ geographic areas called markets -Answer- 163
,T/F Markets can cross state borders -Answer- True
There are _____ tracts in the US -Answer- 628
Revisions to markets and tracts are made at the _______. -Answer- end of the year
(after Dec. and before Jan.); changes are not made during the year
Tracts -Answer- Geographic sub-divisions of a market
There may be anywhere from ___ to ___ tracts in a market -Answer- 2-10
In a metro market, there is usually a tract from the downtown area, sometimes called the
_________ -Answer- Central Business District
Outside of North America, the term ______ is used instead of Tract. -Answer-
Submarket
What are the revisions to markets and tracts based upon? -Answer- -Supply (new hotels opening)
-Participation (new hotels submitting performance data)
-Client feedback
T/F STR uses the UNWTO definitions when it comes to recognizing countries -Answer-True
T/F No market will ever cross country borders -Answer- True
What are the 7 Scale categories? -Answer- 1. Luxury chains
2. Upper upscale chains
3. Upscale chains
4. Upper midscale chains
5. Midscale chains
6. Economy chains
7. Independents
, What is the average ADR for Luxury chains? -Answer- $300
What is the average ADR for Economy chains? -Answer- $50
What is the average ADR of the Independent Scale group? -Answer- $100
T/F When a chain is categorized in a specific Scale group, that means every hotel in that chain is
in that Scale group everywhere in the world, in every country and market. - Answer- True
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