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OMGT 3123 Chapter 6 Questions with Correct Answers
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OMGT 3123 Chapter 6 Questions with Correct Answers
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OMGT 3123 Chapter 6 Questions with CorrectAnswers
1) Which of the following statements about learning curves is BEST?
A) Learning improvements always follow a constant pattern.
B) Frequent design changes and reengineering have no effect on
learning rates.
C) Underestimated learning effects may cause overestimation of
capacity needs.
D) An eighty percent learning curve means that each unit takes twenty
percent less time to produce than its immediate predecessor. Correct
Answer-C) Underestimated learning effects may cause overestimation of
capacity needs.
2) Consider the system composed of four processes linked by a conveyor
belt. There is no storage between these processes pictured below. Which
statement is BEST
A) The overall system output is 220 units/hr.
B) The process that determines the system's capacity is process 4.
C) If only process 3 experiences 5 minutes of unplanned downtime, the
system's overall output is diminished.
D) Overall system improvement efforts should focus on process 1.
Correct Answer-D) Overall system improvement efforts should focus on
process 1.
, 3) A customer enters a business and joins the one line that snakes back
and forth through the lobby in order to receive service. The initial part of
the service is performed by one customer service representative, after
which the customer enters a second, shorter line to complete the service
before leaving the establishment. Which description of this waiting line
system is appropriate?
A) single channel, single phase
B) single channel, multiple phase
C) multiple channel, single phase
D) multiple channel, multiple phase Correct Answer-B) single channel,
multiple phase
4) Customer arrivals at a dry cleaning service occur randomly
throughout the day. The distribution that is usually used to model the
interval between arrivals is the:
A) Poisson distribution.
B) uniform distribution.
C) random distribution.
D) normal distribution. Correct Answer-A) Poisson distribution.
5) Which of the following statements about simulation is BEST?
A) Tools like linear programming and regression analysis work best
when they are simulated.
B) Simulation permits managers to test the effects of new policies and
procedures without disrupting customer service.
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