Exam (elaborations)
SPC1017 EXAM WITH COMPLETE QUESTIONS AND ANSWERS
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SPC1017 EXAM WITH COMPLETE QUESTIONS AND ANSWERS ...
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SPC1017 EXAM WITH COMPLETEQUESTIONS AND ANSWERS 2024-2025
ANSWER: An abstract symbol represents an idea.
Accent - ANSWER A nonverbal statement designed to emphasize the verbal
message.
Access to roles - ANSWER One feature of the Internet that distinguishes it from
traditional face-to-face communication is the lack of limits; anyone with the
technological ability to receive messages via computer can also send them.
Accommodation - ANSWER A strategy for persuading the dominant group to
rewrite, or at least adapt, the rules so that they take into account the nondominant
group's life experiences. Something that happens in groups when participants on
one side of an argument concede to the opposing side.
Accommodation techniques - ANSWER When people do not belong to a dominant
culture, they utilize nonassertive, assertive, or aggressive accommodation to
persuade the dominant group to change the rules.
Action listening style - ANSWER The listener prefers accurate, error-free
presentations and is inclined to be annoyed with disorganization.
Active listening is creating a mental summary of key points, formulating questions
or challenges to the points spoken, and being psychologically connected with the
person speaking.
Adaptors - ANSWER Nonverbal methods of adjusting to communication
situations.
,Ad hominem - ANSWER A fallacy in which an argument diverts attention away
from the subject being debated and instead focuses on those arguing it.
Agenda - ANSWER A list of all the topics to be covered at a meeting.
Aggressive talk - ANSWER Talk that challenges a person's self-concept to cause
psychological discomfort.
analogous - ANSWER In reasoning, comparing two similar examples and
concluding that if one is true, the other must be true as well.
anecdote - ANSWER A brief, intriguing story based on personal experience.
anticipate - ANSWER The first of six phases in the strategic flexibility framework,
in which users consider prospective scenarios and the demands and requirements
that will occur as a result of them.
Anxiety is a mental disturbance caused by an uncertain occurrence, concern, or
worry.
Appeal to authority - ANSWER A fallacy that arises when a notion is justified by
claiming a source of expertise as a cause for believing it.
appeal to ignorance - ANSWER A fallacy in which an argument is built on an
opponent's incapacity to dispute a conclusion as proof of its truth.
apply - ANSWER The fifth of six steps in the strategic flexibility framework, in
which users apply the skills and behaviours they have chosen with care, concern,
and attention to all the factors that are likely to be affected—including any ethical
considerations that may be relevant.
,ANSWER An appraisal interview is a type of information interview in which a
supervisor estimates and judges the quality or worth of an employee's performance
before conducting an interview with the individual.
Appreciative hearing - To listen with enjoyment.
Articulation - ANSWER The ability to accurately pronounce the letters of a word.
Assertiveness - ANSWER Taking responsibility for expressing needs, thoughts,
and feelings in a straightforward, clear manner.
evaluate - ANSWER The second of six phases in the strategic flexibility
framework, in which users analyze the variables, elements, and conditions of the
situations in which they find themselves.
ANSWER: When nondominants use assimilation, they lose cultural peculiarities
and distinguishing qualities that would identify them with the nondominant group.
Assimilation strategies - ANSWER When people do not belong to a dominant
culture, they use nonassertive, assertive, and aggressive assimilation strategies to
eliminate cultural differences and distinguishing characteristics that would identify
them with the nondominant group.
assumption - ANSWER A presumption that something is true.
, Asynchronous communication is when people are not directly connected to each
other at the same time.
Attention - ANSWER Focusing on the present time.
attitudes - ANSWER Deeply held beliefs that influence how people behave. Also, a
set of beliefs that causes us to react in some way to a specific item or event.
attractiveness - ANSWER: The ability or quality of drawing, charming, or winning.
Audience analysis entails determining what one's audience members know about a
subject, what they are interested in, and what their attitudes and opinions are.
ANSWER An authoritarian leader is someone who wields significant power over a
group.
Avoidance - ANSWER A refusal to confront conflict or uncomfortable
circumstances.
asking the question - ANSWER A fallacy in which an argument reaffirms its
conclusion in a different manner rather than providing proof for it.
Beliefs - ANSWER Personal convictions about what is right and wrong, true and
incorrect. In addition, they are classed as expressions of knowledge, opinion, and
faith.
bid - ANSWER A question, gesture, look, touch, or other single emotion that
conveys, "I want to feel connected to you."
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