QUALITY ASSURANCE AND QUALITY
CONTROL questions with correct answers
QUALITY ASSURANCE Correct Answer-Is a systematic action
necessary to provide adequate confidence that laboratory services will
satisfy the given medical needs for patient care.
QUALITY ASSURANCE Correct Answer-Can be envisioned as a
tripod with program development, assessment & monitoring and quality
improvement forming the three legs.
- Quality is important to customer.
- Quality can be assessed and monitored.
- Quality can be improved.
- Quality's benefits exceed its cost. Correct Answer-Philosophy of
Quality Assurance:
Quality assurance manager Correct Answer-monitors quality
performance starting from the ordering of a laboratory determination to
its reporting, the interpretation of results, and then application to patient
care.
Quality assurance Correct Answer-involves total quality control which
requires constant attention of all involved with the process or system.
1. Pre-analytical phase
,2. Analytical phase
3. Post analytical phase Correct Answer-QA includes maneuvers
encountered in the laboratory testing :
Pre-analytical phase Correct Answer-- Test ordering
- Specimen collection
- Transporting specimen to the laboratory
- Entering patient information
- Centrifugation
- Separating and aliquoting serum or plasma
- Delivery to proper laboratory location
Analytical phase Correct Answer-- Specimen analysis (either manual or
automated analysis)
- Commercial controls
- Record keeping
- Quality Control
Post analytical phase Correct Answer-- Reporting out specimen results
(manual entries or computer system)
- Physician contact
, - Reference ranges
Clerical error Correct Answer-Most common cause of incompatibility or
hemolytic transfusion among patients
Quality Control Correct Answer--is concerned with the analytic phase of
QA.
-It monitors the over-all reliability of laboratory results in terms of
accuracy and precision.
-It involves the process of monitoring the characteristics of the analytical
processes and detects analytical errors during testing.
Quality control Correct Answer-__ relies on the diligent and persistent
execution of the following associated activities:
- Assay of control samples
- Instrument maintenance
- Statistical data analysis
- Proficiency testing survey
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