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C954 Section 4 Organization Decision-Making Flashcards
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C954 Section 4 Organization Decision-Making Flashcards
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C954 Section 4 OrganizationDecision-Making Flashcards
supplier power - -"The supplier's ability to influence the price they charge for
supplies, including material labor and service",
-threat of substitute products or services - -This is high when there are
many alternatives to a product or service and low when they are a few
alternatives from which to choose.,
-workflow control systems - -"Monitors processes to ensure tasks, activities,
and responsibilities are executed as specified",
-static process - -Continuously uses a systematic approach in an attempt to
improve business effectiveness and efficiency,
-dynamic - -Continuously changing and providing business solutions to
ever-changing business operations,
-business process reengineering (BPR) - -The analysis and redesign of
workflows within and between enterprises,
-customer-facing process - -Results in a product or service that is received
by an organization's external customer,
-business process modeling or mapping - -"The activity of creating a
detailed flowchart or process map of a work process, showing its input task
and activities in a structured sequence",
-business process model - -"A graphic description of a process, showing the
sequence and process task, which is developed for a specific purpose and
from a selected viewpoint",
-business process model and notation (BPMN) - -A graphical notation that
depicts the steps in a business process,
-as-is process model - -Represents the current state of the operation that
has been mapped without any specific improvements or changes to existing
processes,
-to-be process model - -Shows the results of applying change improvement
opportunities to the current as-is process model,
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