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SHRM CP Exam Study Guide | Questions And Answers Latest {} A+ Graded | 100% Verified
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SHRM CP Exam Study Guide | Questions And Answers Latest {} A+ Graded | 100% Verified
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SHRM CP Exam Study Guide | Questions And Answers Latest {2024- 2025} A+ Graded |100% Verified
What are three potentially successful generic strategies according to Michael Porter? - cost leadership
differentiation
focus
Which of the following is a primary advantage of the balanced scorecard? - It relates the performance of
business functions to the organization's mission.
Which level of learner participation offer the best opportunity for retention? - immediate use; 90% or
higher retention rate
According to Goleman, what leadership attribute separates good leaders from great leaders? -
emotional intelligence
Points, challenges, leaderboards, rules, and incentives characterize which employee engagement
technology? - gamification
What theme is common to many current definitions of globalization? - Global markets and economies
are increasingly interconnected.
What process determines the relative worth of each job in an organization? - job evaluation
What best describes job enlargement? - A bank teller handles deposits and disbursements and also sells
certificates of deposit.
In job enlargement, an employee is given additional tasks within the same job. Adding more tasks that
require the same skill level gives variety to the job.
, Which situation violates the Employee Retirement Income Security Act standards for pension funds? -
Employers are required to have a minimum of 15 months of service before than can participate in their
employer's defined benefit plan.
Explanation: Employees must be allowed to participate if they are at least 21 years old and have
completed 12 months of service.
What does the term business intelligence mean? - Ability to gather internal and external information to
support good decision making.
What is an example of direct compensation? - cash achievement award
A company announces that it intends to capture another 20% of market share by opening ten more
stores within three years in key locations. What type of strategic communication is this? - long-term
objective
A long-term objective outlines specific results that an organization seeks to achieve in pursuing its basic
mission. This type of objective is generally achieved within a three- to five-year time frame.
HR has been asked to target and identify how to improve employee performance. This will necessitate
examining current organizational competencies against those needed in the future and reconciling the
differences. What process would help HR to make these determinations? - workforce analysis
Workforce analysis would allow HR to mine employee data, evaluate the internal environment, and help
to identify the steps necessary to improve employee performance.
What distinguishes the most effective survey questions? - They lead to specific corrective actions.
While employee satisfaction, attitudes, and ideas to improve work processes are important, taking
specific corrective actions from survey results demonstrates a long-term commitment to providing a
rewarding work experience.
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