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CPHQ Study Guide | Questions And Answers Latest {} A+ Graded | 100% Verified

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CPHQ Study Guide | Questions And Answers Latest {} A+ Graded | 100% Verified

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  • August 22, 2024
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CPHQ Study Guide | Questions And Answers Latest {2024- 2025} A+ Graded | 100%
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Which of the following is NOT part of the seven steps to the Kubler

Ross Change

Curve model?

A. shock

B. experiment

C. anger - A. anger



All styles are important for different situations an organization may find itself in at any given point in
time. Which of the following leadership styles is best when

an organization is in crisis mode?

A. autocratic

B. empowering

C. transactional

D. transformational - A. Autocratic



Quality Assurance - Measures compliance

with standards



Quality Control - Process of ensuring products

and services meet consumer

expectations



Performance

Improvement - Continuously improve

processes to meet

,standards



Quality Defect:

Underuse - Failing to provide medically necessary care or follow evidence based medical practice



Quality Defect: Overuse - Providing a drug or treatment without medical justification



Quality Defect: Misuse - Medical errors in the provision of care



DEFECT:

Wrong site surgery

A.

Underuse

Failing to provide medically necessary

care or follow evidence based medical

practice

B.

Overuse

Providing a drug or treatment without

medical justification

C.

Misuse

Medical errors in the provision of care - C. Misuse



DEFECT: Use of high tech imaging (MRI, CAT scan) when

other diagnostic tests are sufficient

A.

Underuse

Failing to provide medically necessary

,care or follow evidence based medical

practice

B.

Overuse

Providing a drug or treatment without

medical justification

C.

Misuse

Medical errors in the provision of care - B. Overuse



DEFECT: Less than 10% of recommended women

receive annual mammograms

A.

Underuse

Failing to provide medically necessary

care or follow evidence based medical

practice

B.

Overuse

Providing a drug or treatment without

medical justification

C.

Misuse

Medical errors in the provision of care - A. Underuse



DEFECT: Nearly 10,000 pneumonia related deaths per

year could be prevented with the

administration of a vaccine

A.

, Underuse

Failing to provide medically necessary

care or follow evidence based medical

practice

B.

Overuse

Providing a drug or treatment without

medical justification

C.

Misuse

Medical errors in the provision of care - A. Underuse



DEFECT: Administering the wrong drug to a patient or

resident

A.

Underuse

Failing to provide medically necessary

care or follow evidence based medical

practice

B.

Overuse

Providing a drug or treatment without

medical justification

C.

Misuse

Medical errors in the provision of care - C. Misuse



DEFECT: Antibiotics prescribed for simple viral infection

A.

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