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COB 204 Final Exam | Questions And Answers Latest {} A+ Graded | 100% Verified

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COB 204 Final Exam | Questions And Answers Latest {} A+ Graded | 100% Verified

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COB 204 Final Exam | Questions And Answers Latest {2024- 2025} A+ Graded | 100%
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Information Technology (IT) - computer based tool people use to work with info. and support the info.
and info.-processing needs of an organization



Information System (IS) - collects, processes, stores, analyzes, and disseminates info. for a specific
purpose



Informed user - a person knowledgeable about IS and IT



Chief Information Officer (CIO) - executive in charge of the IS function



Data Items - description of things, events, activities, and transactions that are recorded, classified, and
stored, but not organized to convey and specific meaning



Information - data that have been organized so they have meaning and value to the recipient



Knowledge - data/info. that have been organized so they have meaning and value



Computer Based Information System (CBIS) - info. system that uses computer technology to perform
some or all of its intended tasks



Information technology components - hardware, software, database, network



Hardware - devices such as the processor, monitor, keyboard, and printer...together these devices
accept, process, and display data and information



Software - a program/collection of programs that enable the hardware to process data

,Database - collection of files or tables containing data



Network - connecting system (wireline or wireless) that permits different computers to share resources



Procedures - instructions for combining info. tech. components to process info. and generate the
desired output



Application (app) - computer based program to support a specific task



Functional Area Info. Systems (FAIS) - supporting pillars for the info. systems (ex. Accounting IS)



Enterprise Resource Planning (ERP) Systems - correct lack of communication among functional area
systems



Transaction Processing System (TPS) - monitoring, collection, storage, and processing of data



Interorganizational Info. Systems (IOSs) - support operations, supply chain management



E-commerce Systems - conduct transactions (B2B, B2C)



Knowledge workers - experts in particular subject



Office Automation Systems (OASs) - develop documents and communicate



Business Intelligence Systems - computer based support for complex, non-routine decisions



Expert Systems (ES) - duplicate the work of human experts



Dashboards - support all managers of the organization, rapid access to timely info. and direct access to
structured info. in the form of reports

, Ergonomics - science of adapting machines and work environments to people



Info. Technology Infrastructure - IT components plus IT services



Supply Chain - the flow of materials, info., money, and services from suppliers of raw materials through
factories and warehouses to the end customers



Competitive Advantage - any assets that provide an organization with an edge against its competitors



Business Environment - the combo of social, legal, economic, physical, and political factors in which
businesses conduct their operations



Globalization - integration and interdependence of economic, social, cultural and ecological facets of
life, made possible by rapid advances info. tech.



Digital Divide - wide gap between those individuals who have access to info. and communications tech.
and those who do not



Make-to-order - strategy of producing customized products and services



Mass Customization - company produces a large quantity of items, but it customizes them to match the
needs and preferences of individual customers



Strategic Info. Systems (SISs) - competitive advantage by helping an organization implement its strategic
goals and improve its performance and productivity



Porters 5 Forces Model (competitive forces model) - threat of new competitors (entry barriers),
bargaining power of suppliers/customers, threat of substitutes, rivalry among existing firms



Value Chain - sequence of activities through which the organizations inputs, whatever they are, are
transformed into more valuable outputs

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