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TCI Training Exam Questions With Complete Solutions
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TCI Training Exam Questions With Complete Solutions
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TCI Training Exam Questions With Complete Solutions5 categories of setting confitions Correct Answers 1.
Organizational Culture
2. Environment
3. Instruction, activities & routines related
4. Personal
5. Relationship-based
All behavior has ___________ therefore, __________ reflects
needs. Correct Answers meaning, behavior
Behavior Support Techniques are examples of
__________________ support that reduce the risk and stress for
students in the _____________ and ____________ escalation
stages of crisis Correct Answers crisis intervention, triggering,
escalation
Defined as repeated acts of aggression, intimidation, or coercion
against a victim who is weaker in terms of physical size,
psychological or social power, or other factors that result in a
notable power differential Correct Answers Bullying
Explain why it is so important to be aware of your facial
expression and tone of voice during crisis communication
Correct Answers facial expression= 55%
tone of voice = 38%
words are only 7 %
(percentages not on test)
, How does Active Listening support the student? Correct
Answers It is NOT time consuming - it :
- identifies and validates feelings
- reduces defensiveness
- promotes change
- communicates that we care & understand
- effective co-regulation strategy
In dealing with a potential crisis situation, asking what question
can lead us to a discovery of what the child's goals are or what
purpose the aggression or challenging behavior serves for the
young person? Correct Answers What does the student feel,
need or want?
In oder, identify the 7 steps of the LSI: Correct Answers 1.
isolate the conversation
2. explore students point of view
3. summarize the feelings and content
4. connect feelings to behavior
5. alternative behaviors discussed
6. pain developed/practice new behavior
7. enter student back into the program
In order, list the 4 key questions that we should ask ourselves
when confronted with a behavioral crisis situation? Correct
Answers 1. What am I feeling now?
2. What does this student feel, need, or want?
3. How is the environment affecting the student?
4. How do I best respond?
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