RHIA Domain 5 Test | 111 Questions and Correct Answers
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Course
RHIA Domain 5
Institution
RHIA Domain 5
Which of the following statements is most accurate regarding the relationship between
levels of management and managerial skills?
a. Interpersonal skills increase as one goes from lower to upper management
b. Technological skills are greatest at the top level of management
c. Conceptual skills ...
RHIA Domain 5 Test | 111 Questions and
Correct Answers
Which of the following statements is most accurate regarding the relationship between
levels of management and managerial skills?
a. Interpersonal skills increase as one goes from lower to upper management
b. Technological skills are greatest at the top level of management
c. Conceptual skills are greatest at the top level of management
d. Interpersonal, technical, and conceptual skills are required in equal amounts at all
levels of the healthcare entity - Answer c. Conceptual skills are greatest at the top level
of management
A director of health information services in a hospital wants to implement a computer-
based patient record system over the next two years. She gets support from the CIO,
who champions the project with the administrative team. The CIO has become the
project's: - Answer Sponsor
The advantage of using internal change agents over external change agents is that the
former can usually: - Answer Provide a more detailed understanding of healthcare
entity's history and issu
The performance standard to "respond to release of information requests for continuing
care in one working day 95 percent of the time" is an example of a: - Answer Qualitative
standard
Which of the following is the best reason for team building?
a. To quickly move from acquaintanceship to a strong team
b. To identify a leader
c. To help employees develop a common purpose
,d. To ensure that the leader's situation is favorable - Answer c. To help employees
develop a common purpose
Contracting for staffing to handle a complete function within the HIM department, such
as the Cancer Registry function, would be considered what type of contracting
arrangement? - Answer Full-service
Every year, a director of health information services sponsors a series of presentations
about the confidentiality of patient information. All facility employees are required to
attend a session. This method of educational delivery is called: - Answer In-service
education
A transcription manager is assigned to a project team that is implementing a voice
recognition system. He reports to the director of health information services for regular
job functions and to the project manager for tasks related to the project. This is an
example of which type of project management structure? - Answer Strong matrixed
The process of conducting a thorough review of the internal and external conditions in
which a healthcare entity operates is called: - Answer Environmental assessment
What term is used to represent a difference between the budgeted amount and the
actual amount of a line item that is not expected to reverse itself during a subsequent
period? - Answer Permanent variance
According to the records kept on filing unit performance over the past year, the filing
unit has filed an average of 1,000 records per day. There are three full-time equivalent
(FTE) record filers in the department who are productive 88 percent of each workday
(that is, 12 percent unproductive or 12 percent PFD). Based on this information, the
average number of records filed per productive hour per FTE is: - Answer 48 records per
hour
, Successful strategic managers understand that three competencies are common to all
successful change and that these competencies can and must be developed. These
three competencies are: - Answer Leadership, change management, and strategic
development
In order to expedite basic performance improvement team functioning, the team
should: - Answer Establish ground rules
Identifying future health information needs for a healthcare entity and projecting
specific initiatives required to meet those needs is part of: - Answer Strategic planning
What is one way in which healthcare organizations can combat the resistance to change
commonly experienced by employees during a transition? - Answer Communicate
openly with employees about all aspects of the change
Which discipline defines the natural laws of work and focuses on employee comfort and
safety? - Answer Ergonomics
Community Hospital is reviewing its job descriptions and notices that some job
descriptions for clinical positions include a reference to the potential risks of exposure
to blood-borne pathogens while others do not. The human resource manager insists
that all job descriptions should include this language. Why is this important to include? -
Answer Community Hospital needs to define the level of risk for infection from blood-
borne pathogens for its employees.
Rob is the project manager for a large PI initiative for a large hospital corporation. As
part of his duties, he is consistently reviewing the current status of the project and
ensuring that activities are meeting their timeline. If Rob finds that activities are not
meeting their timeline, he initiates changes to help the project to get back on track.
What phase of project management is Rob performing? - Answer Monitoring and
controlling
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