SHRM Senior Certified Professional SCP
Certification Bask Exam Review
Questions and Answers 100% Pass |
Graded A+
David Mungai [Date] [Course title]
,SHRM Senior Certified Professional SCP
Certification Bask Exam Review
Questions and Answers 100% Pass |
Graded A+
Herzberg's 2-Factor Theory of Motivation (Motivators & Hygiene) -
Answer>> Devoloped in 1966: motivators ensure job
satisfaction (, while a lack of hygiene factors spawn job
dissatisfaction.
Herzberg's Motivating Factors - Answer>> Advancement:
Herzberg defined advancement as the upward and positive status
or position of someone in a workplace.
Meanwhile, a negative or neutral status at work represents
negative advancement (Alshmemri et al., 2017, 2017).
The work itself: The content of job tasks can positively or
negatively affect employees.The job's difficulty and level of
engagement can dramatically impact satisfaction or
dissatisfaction in the workplace (Alshmemri et al., 2017, 2017).
Possibility for growth: Possibilities for growth exist in the same
vein as Maslow's self-actualization; they are opportunities for a
person to experience personal growth and promotion in the
workplace. Personal growth can result in professional growth,
increased opportunities to develop new skills and techniques, and
gaining professional knowledge (Alshmemri et al., 2017, 2017).
Responsibility: Responsibility encompasses both the
responsibilities held by the individual and the authority granted to
the individual in their role. People gain satisfaction from being
given the responsibility and authority to make decisions.
Conversely, a mismatch between responsibility and level of
authority negatively affects job satisfaction (Alshmemri et al.,
2017, 2017).
Recognition: When employees receive praise or rewards for
reaching goals or producing high-quality work, they receive
,recognition. Negative recognition involves criticism or blame for a
poorly done job (Alshmemri et al., 2017, 2017).
Achievement: Positive achievement can involve, for example,
completing a difficult task on time, solving a job-related problem,
or seeing positive results from one's work. Negative achievement
includes failure to progress at work or poor job-related decision-
making (Alshmemri et al., 2017, 2017).
Herzberg's Hygiene Factors - Answer>> Interpersonal relations:
Interpersonal relationships involve the personal and working
relationships between an employee and his supervisors,
subordinates, and peers.This can manifest in, for example, job-
related interactions as well as social discussions in both the work
environment and during informal break times.
Salary: Salary includes wage or salary increases and negative
unfulfilled expectations of wage or salary increases (Alshmemri et
al., 2017).
Company policies and administration: Company policies and
administration include factors such as the extent to which
company organization and management policies and guidelines
are clear or unclear. For example, a lack of delegation of
authority, vague policies and procedures, and communication
may lead to job dissatisfaction (Alshmemri et al., 2017).
Supervision: Supervision involves an employee's judgments of
the competence or incompetence and fairness or unfairness of
the supervisor or supervision. For example, this could include a
supervisor's willingness to delegate responsibility or teach and
their knowledge of the job. Poor leadership and management can
decrease job dissatisfaction (Alshmemri et al., 2017).
Working conditions: Finally, working conditions involve the
physical surroundings of the job and whether or not they are good
or poor. Factors leading to a good or poor workspace could
involve the amount of work, space, ventilation, tools, temperature,
and safety (Alshmemri et al., 2017).
, Expectancy Theory of Motivation - Answer>>
Goal-Setting Theory of Motivation - Answer>>
Attribution theory of leadership - Answer>>
Deci and Ryan's Self-Determination Theory (SDT) - Answer>>
Self-determination theory argues that individuals have three basic
needs (autonomy, relatedness, and competence), which have to
be satisfied to promote individual growth, well-being, and
performance in diverse life domains including work (Deci and
Ryan, 2000).
Adams' Equity Theory of Motivation - Answer>> It was
developed by John Stacey Adams in the 1960s. Essentially,
Adams' Equity Theory states that people are motivated to put in a
fair amount of work based on two factors: Their pay (which must
be equitable in the first place) Their perception of how well they
are paid compared with others.
Trait Theory of Leadership - Answer>> Leaders are assigned
based on inherent personality personalist traits, wisdom, &
political skills
+ Some traits do commonly appear with leaders
- No proven correlation of success
- Discourages the development of leadership skills
Contingency Theory of Leadership - Answer>> a leadership
theory that states that in order to maximize work group
performance, leaders must be matched to the situation that best
fits their leadership style
Net Income - Answer>> the difference between total revenue
and total expenses when total revenue is greater
