nurse Euses Ethis Etechnique Eto Ecommunicate Ethat Ethe Eclient's Estatement Ehas Ebeen
Eheard E
and Eunderstood.
3. EWhich Etherapeutic Ecommunication Etechnique Eis Ebeing Eused Ein Ethis Enurse-client E
interaction?
Client: E"When EI Eam Eanxious, Ethe Eonly Ething Ethat Ecalms Eme Edown Eis Ealcohol." E
Nurse: E"Other Ethan Edrinking, Ewhat Ealternatives Ehave Eyou Eexplored Eto Edecrease
Eanxiety?" E
1. EReflecting
2. EMaking Eobservations E
3. EFormulating Ea Eplan Eof Eaction E
4. EGiving Erecognition E E E E EANS: E E3. EThis Eis Ecorrect. EThe Enurse Eis Eusing Ethe
Etherapeutic Ecommunication Etechnique Eofformulating Ea Eplan Eof Eaction Eto Ehelp Ethe
4. EThe Enurse Eis Einterviewing Ea Enewly Eadmitted Epsychiatric Eclient. EWhich Enursing E
statement Eis Ean Eexample Eof Eoffering Ea Egeneral Elead?
1. E"Do Eyou Eknow Ewhy Eyou Eare Ehere?" E
2. E"Are Eyou Efeeling Edepressed Eor Eanxious?" E
3. E"Yes, EI Esee. EGo Eon." E
4. E"Can Eyou Echronologically Eorder Ethe Eevents Ethat Eled Eto Eyour Eadmission?" E E E E EANS:
E E3. EThis Eis Ecorrect. EThe Enurse's Estatement Eis Ean Eexample Eof Ethe Etherapeutic E
, communication Etechnique Eof Ea Egeneral Elead. EOffering Ea Egeneral Elead Eencourages
Ethe E
client Eto Econtinue Esharing Einformation
5. EA Enurse Estates Eto Ea Eclient, E"Things Ewill Elook Ebetter Etomorrow Eafter Ea Egood
Enight's E
sleep." EThis Eis Ean Eexample Eof Ewhich Ecommunication Etechnique? E
1. EThe Enontherapeutic Etechnique Eof E"giving Eadvice" E
2. EThe Etherapeutic Etechnique Eof E"formulating Ea Eplan Eof Eaction" E
3. EThe Etherapeutic Etechnique Eof E"presenting Ereality" E
4. EThe Enontherapeutic Etechnique Eof E"giving Efalse Ereassurance" E E E E EANS: E E4. EThis Eis
Ecorrect. EThe Enurse's Estatement Eis Ean Eexample Eof Ethe Enontherapeutic Etechnique
of Egiving Efalse Ereassurance. EGiving Efalse Ereassurance Eindicates Eto Ethe Eclient Ethat
Ethere E
is Eno Ecause Efor Eanxiety, Ethereby Edevaluing Ethe Eclient's Efeelings.
6. EA Eclient Ediagnosed Ewith Eposttraumatic Estress Edisorder Eis Eadmitted Eto Ean
Einpatient E
the Enurse Eis Ean Eexample Eof Ea Ebroad Eopening? E
1. E"What Eoccurred Eprior Eto Ethe Etraumatic Eevent, Eand Ewhen Edid Eyou Ego Eto Ethe
Eemergency E
department?"
2. E"What Ewould Eyou Elike Eto Etalk Eabout?" E
3. E"I Enotice Eyou Eseem Euncomfortable Ediscussing Ethis." E
4. E"How Ecan Ewe Ehelp Eyou Efeel Esafe Eduring Eyour Estay Ehere?" E E E E EANS: E E2. EThis Eis
Ecorrect. EThe Enurse's Equestion E"What Ewould Eyou Elike Eto Etalk Eabout?" Eis Ean E
example Eof Ethe Etherapeutic Ecommunication Etechnique Eof Egiving Ebroad Eopenings. E
Using Ea Ebroad Eopening Eallows Ethe Eclient Eto Etake Ethe Einitiative Ein Eintroducing Ethe
Etopic E
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