USPS Sales and Services Training Exam Questions Reviewed With Correct Answers
2 views 0 purchase
Course
USPS Sales & Services
Institution
USPS Sales & Services
USPS Sales and Services Training
Exam Questions Reviewed With
Correct Answers
One of the first things a customer notices about a Sales
and Services (SSA) is their: - ANSWER : Personal
appearance
What are the 5 mail processing categories? - ANSWER
: 1. Letters
2. Flats
3. Machinable P...
USPS Sales and Services Training
Exam Questions Reviewed With
Correct Answers
One of the first things a customer notices about a Sales
and Services (SSA) is their: - ANSWER ✔ : Personal
appearance
What are the 5 mail processing categories? - ANSWER
✔ : 1. Letters
2. Flats
3. Machinable Parcels
4. Irregular Parcels
5. Nonmachinable Parcels
What are the minimum dimensions for a letter
(LxWxThickness)? - ANSWER ✔ : 5" x 3 1/2" x .007"
What are the maximum dimensions for a letter
(LxWxThickness)? - ANSWER ✔ : 11 1/2" x 6 1/8" x .25"
What is the maximum weight of a letter? - ANSWER ✔ :
3.5 ounces
What are the minimum dimensions for a postcard
(LxWxThickness)? - ANSWER ✔ : 5" x 3 1/2" x .007"
, What are the maximum dimensions for a postcard
(LxWxThickness)? - ANSWER ✔ : 6" x 4 1/4" x .016"
What are characteristics of nonmachinable letters? -
ANSWER ✔ : -Aspect Ratio of less than 1.3 or more than
2.5
-Polybagged or Polywrapped
-Clasps, strings or buttons
-Contains items such as pencils, pens, keys or coins
-Too rigid
-Has a delivery address parallel to the shorter dimension
of the mailpiece
-Not tabbed
What are the minimum dimensions for a flat
(LxWxThickness)? - ANSWER ✔ : 11 1/2" x 6 1/8" x .25"
What are the maximum dimensions for a flat
(LxWxThickness)? - ANSWER ✔ : 15" x 12" x .75"
Flats may have rounded corners that do not exceed a
radius of _____ inch? - ANSWER ✔ : 1/8 inch
Are flats must be: - ANSWER ✔ : -Rectangular
-Flexible
-Uniformly thick within 1/4 inch
What are the minimum dimensions for a machinable
parcel (LxHxThickness)? - ANSWER ✔ : 6" x 3" x 1/4"
, What are the maximum dimensions for a machinable
parcel (LxHxThickness)? - ANSWER ✔ : 27" x 17" x 17"
What is the minimum weight of a machinable parcel? -
ANSWER ✔ : 6 ounces
What is the maximum weight of a machinable parcel? -
ANSWER ✔ : 25 pounds
What is the maximum weight for a high density parcel? -
ANSWER ✔ : 15 pounds
What is the maximum weight and size (length plus girth)
of USPS packages; except Retail Ground? - ANSWER ✔
: 70 pounds
108 inches (length plus girth)
What is the maximum size (length plus girth) of a Retail
Ground package? - ANSWER ✔ : 130 inches (length plus
girth)
What are the minimum dimensions for an irregular parcel
(LxHxWeight)? - ANSWER ✔ : 6" x 3" x 6 ounces
What length must an irregular parcel roll/tube be? -
ANSWER ✔ : 26 inches or less
, What are the minimum dimensions for a nonmachinable
parcel (LxHxThickness)? - ANSWER ✔ : -Length more
than 27 inches
-Height more than 17 inches
-Thickness more than 17 inches
What length must a nonmachinable parcel roll/tube be? -
ANSWER ✔ : Longer than 26 inches
Harmful and hazarduous materials fall under what mail
processing category? - ANSWER ✔ : Nonmachinable
What are characteristics of nonmachinable parcels? -
ANSWER ✔ : -Metal band strapped boxes, metal boxes
and wooden boxes
-Articles outside of boxes, such as tires, car parts, or trees
A parcel that is more than 70 pounds is: - ANSWER ✔ :
Nonmailable
The minimum size of a postcard is the same size as a: -
ANSWER ✔ : Letter
In order for a postcard to be mailed it must be: -
ANSWER ✔ : Rectangular
Proper design and construction of a mailpiece which
conforms to minimum and maximum mailing standards
ensures: - ANSWER ✔ : Mailability
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller NURSINGDICTIONARY. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $11.34. You're not tied to anything after your purchase.
