FAD 4601 Exam 2 Questions with Correct Answers
What are the 3 major shifts? - Answer--Negative cycle de-escalation
-withdrawer engagement
-blamer softening
What is the basic listening sequence? - Answer--active listening and observation
-questions
-encouraging
-paraphrasing
-Summari...
FAD 4601 Exam 2 Questions with
Correct Answers
What are the 3 major shifts? - Answer--Negative cycle de-escalation
-withdrawer engagement
-blamer softening
What is the basic listening sequence? - Answer--active listening and observation
-questions
-encouraging
-paraphrasing
-Summarizing
-reflecting feelings
What are the five dimensions of the well formed interview? - Answer-1. empathic
relationship
2. story and strengths
3. goals
4. Restory (use some type of intervention to change whatever its that they want
changed
5. Action
What is BSL? - Answer-Basic listening sequence: open ended questions, closed
questions, encourages, paraphrases, reflection of feelings, summarizing
Stage one: Empathic Relationship - Answer-Develop a relationship and ask an open
ended question to give maximum personal space
Stage 2: Story and Strengths - Answer-Draw out the basics of the narrative. Ask for
explanations and help put pieces of the story. Ask open ended question with positive
structures try to get a positive strength from this
Stage 3: Goals - Answer-Ask about goals or how they would like things to be
Stage 4: Restory - Answer-Explore alternatives via the BLS. Confront client
incongruities and conflict. "what are we going to do about it" "can we generate new
ways of thinking, feeling, and behaving?"
Stage 5: Action - Answer-Plan for generalizing sessions learning to "real life" "will you
do it" use BLS to assess client commitment to taking action after the session.
Note Taking in a counseling session? - Answer-The book says yes. It's better to be
intentional and exact, but if youre not comfortable with it it will do more harm than good
, Family genogram - Answer-will help in understanding a clients family history and current
relationships
Community genogram - Answer-Will help you and your clients understand their relation
to the environment and show both stressers and assets in their life
What is the assumption of Bowen Systems Theory? - Answer--It comes from general
systems theory
-It assumes we need companionship and independence. This can polarize us or
includes us in cycles of closeness and togetherness.
-The key: reconcile polarity (manage emotionality)
- assumes family is always with us
What are the main points of active listening? - Answer--heard what they were saying
-Saw their point of view
-felt their experience (leads to burnout)
What is the predictive result? - Answer-The development of unconditional positive
regard.
What are the 3 skills of active listening? - Answer-Encouraging: short response, 1-3
words, vocal tone, body language. Predicted result: clarification. Warning: to much is
distracting.
Paraphrasing: short and clarify what was said. Paraphrase towards a goal Predicted
result: know that we heard them. Use same words.
Summarizing: Summarize comments and integrate thoughts, emotions, and behaviors.
Predicted result: stay on track
Diversity and Listening Skills - Answer-Men tend to ask questions more frequently while
females tend to use paraphrasing and and related listening skills.
Some Asian clients from traditional backgrounds may be seeking direction and advice.
Need to establish credibility to get more information.
How is reflecting feelings different from the 3 aspects of active listening? - Answer-
Paraphrasing, summarizing, and encouragement do not focus on feelings or emotion as
much as reflecting feelings does. Warmth is emphasized more.
What are the techniques of reflecting feelings? - Answer-Sentence stem, feeling label,
context or brief paraphrase, tense and immediacy (present tense emotions), check out
(check to make sure youre interpreting correctly)
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