Vivint S.H.P Final Test with 100% correct answers
When programming a DW21, which loop number is used - CORRECT ANSWER - 1
When educating the customer on custom rules, which of the following rules can work for any system -
CORRECT ANSWER - Arm or disarm the system everyday at a certain time
True...
Vivint S.H.P Final Test with 100% correct answers
When programming a DW21, which loop number is used - CORRECT ANSWER - 1
When educating the customer on custom rules, which of the following rules can work for any system -
CORRECT ANSWER - Arm or disarm the system everyday at a certain time
True or False: You are permitted to program the garage door controller tilt sensor as a wireless zone for
security monitoring - CORRECT ANSWER - True
What is the first step of optimizing network reliability on a new install? - CORRECT ANSWER - Identify
potential panel and device locations with the customer
True or False: in order to complete a work order in TechGenie, follow the workflow on the left hand side
of the job execution screen to ensure each tab is checked off. - CORRECT ANSWER - True
At which frequency do Z-Wave devices communicate? - CORRECT ANSWER - 908 MHz
Which step should be taken in order to avoid causing home damage ? - CORRECT ANSWER - All of the
above
When installing multiple cameras, which should you install first - CORRECT ANSWER - Doorbell camera
pro
When installing a vivint thermostat, what is the very first step you must take? - CORRECT ANSWER - Test
the existing thermostat/HVAC system
What is the power requirement for vivint thermostat - CORRECT ANSWER - 24V AC
, When installing a DW21, what size bit should you use to drill the hole for the sensor? - CORRECT
ANSWER - 3/4 "
Can the panel duress code be changed? - CORRECT ANSWER - Yes, you can show the customer how to
change it, however, you are NOT allowed to do if for them
What are the functions of PAD1 - CORRECT ANSWER - All of the above
Select all that apply: Which devices can function as Z-Wave repeaters and extend the range of the
network - CORRECT ANSWER - Smart Lock
Garage door controller
Element thermostat (with C-Wire)
Lamp module
Z-Wave repeater
Based on the thermostat wiring scenario: W W2 Y Rh Rc G, how would you program the stages of HEAT
on the element thermostat - CORRECT ANSWER - 2
What is the maximum mounting height allowed for outdoor cameras - CORRECT ANSWER - 11 ft
While testing the existing thermostat/HVAC, there was a 20-30 second delay before the heat came from
the vents. What is this indicate - CORRECT ANSWER - Gas Furnace
Based on the thermostat wiring scenario: W W2 Y Rh Rc G, what is the HVAC type - CORRECT ANSWER -
Conventional
Based on the thermostat wiring scenario: Y W O C Rh G, how would you program the stages of heat on
the element thermostat - CORRECT ANSWER - 1 + AUX
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