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GEB 3213 Exam 2 – Trammell(128 questions and answers).
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GEB 3213 Exam 2 – Trammell(128 questions and answers).
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GEB 3213 Exam2 – Trammell(128
questions and
answers)
What are approaches to communication
dictated by? - answer Cultural contexts - the
cultural norms
Why does the US prefer the direct approach?
- answer Because we value sincerity and
openness.
The US business culture favors _______
thinking.
We prefer things explained in a ______ &
_________ fashion. - answer Linear
chronological & narrative
,What is unique about the indirect approach
in regards to other cultures? (2) - answer 1.
Point Not at beginning
2. Prioritizes vital cultural norms.
Indirectness may include what? (5) - answer
1. Deliberate use of ambiguity
2. Elaborate courtesy and graciousness in
wording
3. Meaning carried with message's context
4. Digressions
5. Hierarchy in business
Why is ambiguity used in the indirect
approach? (5) - answer 1. Takes pressure of
responsibility off the reader/writer.
2. To "save face"
3. It creates multiple meanings
4. Could signal the writer's subtleness and
skill to the reader.
5. Suggest reader to pay attention to whats
not said
,What is paralanguage? - answer Vocal
Qualifiers and Vocalizations.
List some vocal qualifiers. - answer Pitch,
volume, velocity
List some vocalizations. - answer Non-word
vocalizers and fillers
i.e. "uh-huh"
How does the US view high pitch?
How does the French? - answer US: Speaker
is uncertain/doubtful
It it typical.
How can nonword vocalizers be
misinterpreted? - answer US "uh-huh" is
good but in Japan it means Yes
How is eye contact seen in the US?
In Japan? - answer US: Honesty
, Japan: Invasion of privacy; rude
What is different in regards to gestures
between the US, Japanese and Middle
Eastern business culture? - answer Middle
East:Use very large gestures, touch listener,
US: not as expressive, still uses forceful
gestures (drumming to underline point)
Japan: Very few gestures
What are the different categories of
nonverbals? (5) - answer 1. Chronemics
2. Oculemics
3. Haptics
4. Olfactics
5. Chromatics
What are some other nonverbal
considerations we should make in meeting
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