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GEB 3213 Chapter 9 (45 questions and answers).
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GEB 3213 Chapter 9 (45 questions and answers).
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GEB 3213Chapter 9 (45
questions and
answers)
1. Which of the following statements is not
true about texting?
a. It has become a common way to connect.
b. It is useful for long and complicated
messages.
c. It is a convenient way to stay connected
with others when talking on the phone would
be cumbersome.
d. It is useful for short exchanges.
e. It is a form of written communication using
a digital device. - answer b. It is useful for
long and complicated messages.
,2. Which of the following tips for effective
business texting is not true?
a. Know your recipient.
b. Contacting someone too frequently can
border on harassment.
c. Anticipate intentional misinterpretation.
d. Do not text and drive.
e. Unplug yourself once in awhile. - answer
c. Anticipate intentional misinterpretation.
3. Which of the following statements is true
about e-mail?
a. In business, it has largely replaced memos
for external correspondence.
b. In business, it has taken the place of print
hard copy letters for internal communication.
c. It can be very useful for messages that
have slightly less content than a text
message.
d. It is best used for fairly lengthy messages.
e. Many businesses use automated e-mails to
acknowledge communications from the
public. - answer e. Many businesses use
, automated e-mails to acknowledge
communications from the public.
4. Which of the following tips for effective
business e-mails is true?
a. Use "Reply All" sparingly.
b. Use abbreviations.
c. Be brief and omit necessary words.
d. A good e-mail should conclude in five small
paragraphs or less.
e. Subject lines should be clear, lengthy, and
specific. - answer a. Use "Reply All"
sparingly.
5. A(n) _____ is normally used for
communicating policies, procedures, or
related official business within an
organization.
a. letter
b. statement
c. memo
d. article
e. agenda - answer c. memo
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