Aetna Individual Prescription Drug Plans Mastery
Test Questions and Answers
Once submitted, who can cancel an enrollment application before the effective
date? - ANSWER The client
An Electronic Scope of Appointment (eSOA) valid for _____________________. -
ANSWER 14 days
If you receive an enrollment Process Exception Notice, your immediate action will
be required in order to avoid any disciplinary actions, which may
include_______________________________. - ANSWER All of the above
The cost estimates displayed on most pricing tools, such as Medicare.com, Silver
Script.com, AetnaMedicate.com and most third-party websites, will typically
reflect _______________________________ pricing. - ANSWER Both A and C
Agents must submit the original documentation for enrollment within 24 hours
after the application data has been entered into the agent portal. - ANSWER
True
If a member is assessed a Part D Income Related Monthly Adjustment Amount
(Part D-IRMAA), the member will be notified by the Social Security Administration.
Part D-IRMAA is paid directly to Medicare. - ANSWER True
The Application Date is the date you received the completed enrollment form
from the Beneficiary. - ANSWER True
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