HO
~ World Health Organization
Offers 9 solutions for increasing health care safety
Agency for Healthcare Research and Quality (AHRQ)
~ The branch of the US Public Health Service that supports general health research
and evidence-based standards of practice
American association of colleg...
Describe emerging technology trends such as the barcode system and health
information technologies (HIT)?
✓~ The usage of HIT and bar-code client name bands improves safety when they are
used properly.
The use of HITs includes the electronic transmission of prescriptions which
involves sending medication orders directly to the pharmacy with reductions in
errors.
What is important for the nurse to know when communicating with the Hispanic
culture?
✓~ Hispanics value interpersonal family relationships and are very affectively
oriented for feelings and not prone to asking a lot of question.
Hispanics have strong family loyalty
,What variable affects how a message is received in Linear and Transactional
models of communication?
✓~ .
What is the major factor that contributes to the harmful error?
✓~ miscommunication
You are attempting a foley catheter and the client yells stop. What is the best
nursing action at this point?
✓~ (1) Stop. (2) Attempt to find out why.
How should the nurse communicate with a client with dementia?
✓~ The nurse should use the words directly applicable to the client's daily routine,
like "before lunch".
Simple conversations - yes and no questions
Clients with dementia can become anchored in the present time, space, and
humanity when touched
, What is therapeutic communication?
✓~ Therapeutic communication is defined as a dynamic interactive process consisting
of words and actions, and entered into by a clinician and client for the purpose of
achieving identified health-related goals
Its purpose is always to promote the client's personal development and improve
health outcomes
What does cultural competence include?
✓~ Requires self-awareness of one's own cultural values first followed by developing
knowledge and acceptance of cultural differences in others
A preschooler is having difficulty with communication. How should the nurse
address this?
✓~ With play. Clay, crayons, and paper become modes of expression for important
feelings and thoughts about problems. Play is the child's language, especially because
children have major difficulties with verbalizing their feelings.
What techniques are utilized for clarification in therapeutic communications?
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