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IHI QI 102 Exam Questions and Answers (Latest Update 2024) 26 Questions
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IHI QI 102 Exam Questions and Answers (Latest Update 2024) 26 Questions
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IHI QI 102 Exam Questions and Answers(Latest Update 2024) 26 Questions
Which of the following statements is true? - Correct Answer
✅All of the above
The Model for Improvement is appropriate for all types of
improvement efforts and has been used successfully by
thousands of health care organizations in many countries to
improve a variety of health care processes and outcomes.
However, there are other useful models to guide
improvement out there. Studies have shown that it is more
important for an organization to have a standard road map to
conduct improvement projects rather than have any specific
framework. Lean focuses on improving value from the
customer's point of view, by reducing waste of time and
resources.
An orthopedic clinic in a busy metropolitan area would like to
improve its patient scheduling process. More specifically, the
clinic wants to improve its efficiency and the satisfaction of
its patients.The orthopedic clinic plans the change to improve
scheduling, and then it carries out a small test of change with
three patients on Tuesday morning.
, IHI QI 102 Exam Questions and Answers
(Latest Update 2024) 26 Questions
What's the next thing the clinic's improvement team should
do? - Correct Answer ✅Measure to see if the change led to
improvement.
The team has planned a test of change and now they've
done the test. The team must now study how the test went
(the "S" part of the PDSA cycle). They can look at a mix of
process measures (such as how often appointments started
on time) and outcome measures (such as how satisfied the
patients were with the new process).
An orthopedic clinic in a busy metropolitan area would like to
improve its patient scheduling process. More specifically, the
clinic wants to improve its efficiency and the satisfaction of
its patients.
Applying the Model for Improvement to the clinic's
improvement goal, which of the following is the most
reasonable aim statement? - Correct Answer ✅Increase the
number of patients reporting they are "very satisfied" with
the clinic's scheduling by 50 percent within six months.
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