MGT 420 Exam 1 || 100% PASSED SOLUTIONS.
Responsibilities of HR Department correct answers HR Planning, Recruiting, Selection,
Training, Development, Compensation, Performance Management, Employee Relations,
Outsourcing correct answers "refers to the practice of having another company (a vendor,
third party, or consultant) provide services"
Shared Service Model correct answers "A way to organize the HR function that includes
centers of expertise or excellence, service centers, and business partners."
Self-Service correct answers "Giving employees online access to human resources
information."
Evidence-Based HR correct answers refers to a process in which the organization evaluates
any decision or process against data, real experience, expert opinions, and/or other types of
information to ensure the decision is likely to have the desired outcome.
Competencies and Example Behaviors of HR Professionals correct answers Human
Resources Knowledge, Commitment to Ongoing HR Learning, Communication Skills in
Human Resources,Critical Thinking Skills, An Ethical Approach for Human Resources,
Human Resources Organizational Skills
Examples of Intangible Assets correct answers "A type of company asset that includes human
capital, customer capital, social capital, and intellectual capital."
empowering correct answers "Giving employees the responsibility and authority to make
decisions."
Knowledge Workers correct answers "Employees who own the intellectual means of
producing a product or service."
Employee Engagement correct answers "The degree to which employees are fully involved in
their work and the strength of their job and company commitment."
Talent Management correct answers "Attracting, retaining, developing, and motivating highly
skilled employees and managers."
Gig Economy correct answers "Companies who rely primarily on non-traditional
employment to meet service and product demands" (EX: Uber Driver)
Balanced Scorecard correct answers "A means of performance measurement that gives
managers a chance to look at their company from the perspectives of internal and external
customers, employees, and shareholders."
Six Sigma correct answers "A system of measuring, analyzing, improving, and controlling
processes once they meet quality standards."
, HR Dashboard correct answers "HR metrics such as productivity and absenteeism that are
accessible by employees and managers through the company intranet or human resource
information system."
What Is a Business Model? correct answers "A business model is a story of how the firm will
create value for customers and, more important, how it will do so profitably"
"gross margin" correct answers "the total amount of margin you made and is calculated as the
number of units sold times the contribution margin"
Legislative Branch correct answers " the House of Representatives and the Senate"
Executive Branch correct answers "regulatory agencies the president oversees"
Judicial Branch correct answers "federal court system"
Bottom "The first level consists of the U.S. District Courts and quasi-judicial administrative
agencies."
Middle "13 appellate courts"
Top "Supreme Court"
Title VII of the Civil Rights Act of 1964 correct answers "Title VII states that it is illegal for
an employer to "(1) fail or refuse to hire or discharge any individual, or otherwise
discriminate against any individual with respect to his compensation, terms, conditions, or
privileges of employment because of such individual's race, color, religion, sex, or national
origin, or (2) to limit, segregate, or classify his employees or applicants for employment in
any way that would deprive or tend to deprive any individual of employment opportunities or
otherwise adversely affect his status as an employee because of such individual's race, color,
religion, sex, or national origin.""
Thriteenth Amendment correct answers Abolishes Slavery
CRA 1967 correct answers "Section 1982 granted all persons the same property rights as
white citizens"
"The Civil Rights Act of 1871 granted all citizens the right to sue in federal court if they felt
they had been deprived of some civil right. Although these laws might seem outdated, they
are still used because they allow the plaintiff to recover both compensatory and punitive
damages."
Equal Pay act of 1963 correct answers equal pay for men and women
Title VII of the CRA of 1964 correct answers Forbids discrimination based on race, color,
religion, sex, or national origin
Covers 15 or more employees working working 20 or more weeks per year
Age Discrimination act of 1967 correct answers Passed to prohibit discrimination against
people between forty and seventy years of age.
Covers 15 or more employees working working 20 or more weeks per year
Rehabilitation Act of 1973 correct answers Requires affirmative action in the employment of
individuals with disabilities
