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NHCO Phlebotomy exam review questions and answers
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NHCO Phlebotomy exam review questions and answers
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NHCO Phlebotomy exam review questionsand answers
Another name for phlebotomy - Venipuncture
Another name for finger stick - Dermal puncture
Responsibilities of phlebotomist - Assembles equipment
Verifies and records the patients identity
Conducts patient interviews
Takes vital signs
Screens donors
Patient interaction characteristics - Dependability
Honesty
Integrity
Empathy and compassion
Professional appearance
Interpersonal skills
How to positively identify patient - Ask them to State and spell their full name and
provide their date of birth
,NHCO Phlebotomy exam review questions
and answers
Phrase for bedside manner - Pleasant with the patient and professional with the
poke
Failure to stop or heed the patient's wishes to stop the phlebotomy procedure can
result in - Assault or battery charges
When was HIPAA passed - 1996
Safeguarded information according to HIPAA includes but is not limited to: -
Treatments
Test results
Medications
Procedures
Appointment times
Appointment dates
THE JOINT COMMISSION - Founded in 1951 and is the oldest watchdog group in
healthcare facility oversight
, NHCO Phlebotomy exam review questions
and answers
Nonprofit
Establishes standards and practices of operations in all healthcare settings
TJC's mission - Improve healthcare offerings to the public, focus on quality care,
patient safety, continuous pre-analytical and post-analytical processes, and over
sites to point-of-care testing (POCT)
Clinical and Laboratory standards institute (CLSI) - Develops standards using
representatives taken directly from the fields they oversee. They oversee
phlebotomy programs that include program approval, certification exam
questions, and standard of care based on CLSI standards.
Patient rights to knowing about tests - Patients have the right to know what they
are being tested for, treated for, as well as refusal of treatment. You should NEVER
give patients results or explain what the tests check for because as a
phlebotomist, you're not medically qualified
Informed Consent - A competent person gives voluntary permission for a medical
procedure after receiving adequate information about the risk of the procedure's
methods and consequences
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