Exam (elaborations)
CHAPTER 11: MANAGING HUMAN RESOURCE SYSTEMS QUESTIONS AND ANSWERS WITH SOLUTIONS 2024
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CHAPTER 11: MANAGING HUMAN RESOURCE SYSTEMS QUESTIONS AND ANSWERS WITH SOLUTIONS 2024
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CHAPTER 11: MANAGING HUMANRESOURCE SYSTEMS QUESTIONS AND
ANSWERS WITH SOLUTIONS 2024
Human Resource Management - ANSWER (HRM) The process of finding, developing, and keeping the
right people to form a qualified work.
Bona Fide Occupational Qualification - ANSWER (BFOQ) An exception in employment law that permits
sex, age, religion, and the like to be used when making employment decisions, but only if they are
"reasonably necessary to the normal operation of that particular business." BFOQs are strictly monitored
by the Equal Employment Opportunity Commission.
Disparate Treatment - ANSWER Intentional discrimination that occurs when people are purposely not
given the same hiring, promotion, or membership opportunities because of their race, color, sex, age,
ethnic group, national origin, or religious beliefs.
Adverse Impact - ANSWER Unintentional discrimination that occurs when members of a particular race,
sex, or ethnic group are unintentionally harmed or disadvantaged because they are hired, promoted, or
trained (or any other employment decisions) at substantially lower rates than others.
Four-Fifths Rule - ANSWER A rule of thumb used by the courts and the EEOC to determine whether there
is evidence of adverse impact. A violation of this rule occurs when the selection rate for a protected
group is less than 80 percent, or four-fifths, of the selection rate for a non protected group.
Sexual Harassment - ANSWER A form of discrimination in which unwelcome sexual advances, requests
for sexual favors, or other verbal or physical conduct of a sexual nature occurs while performing one's
job.
Quid Pro Quo Sexual Harassment - ANSWER A form of sexual harassment in which employment
outcomes, such as hiring, promotion, or simply keeping one's job, depend on whether an individual
submits to sexual harassment.
Hostile Work Environment - ANSWER A form of sexual harassment in which unwelcome and demeaning
sexually related behavior creates an intimidating and offensive work environment.
, Recruiting - ANSWER The process of developing a pool of qualified job applicants.
Job Analysis - ANSWER A purposeful, systematic process for collecting information on the important
work-related aspects of a job.
Job Description - ANSWER A written description of the basic tasks, duties, and responsibilities required of
an employee holding a particular job.
Job Specifications - ANSWER A written summary of the qualifications needed to successfully perform a
particular job.
Internal Recruiting - ANSWER The process of developing a pool of qualified job applicants from people
who already work in the company.
External Recruiting - ANSWER The process of developing a pool of qualified job applicants from outside
the company.
Selection - ANSWER The process of gathering information about job applicants to decide who should be
offered a job.
Validation - ANSWER The process of deterring how well a selection test or procedure predicts future job
performance. The better or more accurate the prediction of future job performance, the more valid a
test is said to be.
Human Resource Information System - ANSWER (HRIS) A computerized system for gathering analyzing,
storing, and disseminating information related to the HRM process.
Employment References - ANSWER Sources such as previous employers or coworkers who can provide
job-related information about job candidates.
Background Checks - ANSWER Procedures used to verify the truthfulness and accuracy of information
that applicants provide about themselves and to uncover negative, job-related background information
not provided by applicants.
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