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MAN 320F Exam 1 Questions and Answers (Graded A)
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MAN 320F Exam 1 Questions and Answers
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MAN 320F Exam 1 Questions and Answers (Graded A)Which of the following issues would be most central to the field of organizational behavior (OB)?
(a) How to improve advertising for a new product. (b) How to increase job satisfaction and performance among members of a team. (c) Making plans for a new strategy for organizational growth. (d) Designing a new management information system - Answer -How to increase job satisfaction and performance among members of a team
What is the best description of the context for organizational behavior today?
(a) Command-and-control is in. (b) The new generation is similar to the old. (c) Empowerment is out.
(d) Work-life balance concerns are in. - Answer -D) work-life balance concerns are in.
The term workforce diversity typically refers to differences in race, age, gender, ethnicity, and _____________ among people at work.
(a) social status
(b) personal wealth
(c) able-bodiedness (d) political preference - Answer -C) able-bodiedness
4. Which statement about OB is most correct?
(a) OB seeks "one-best-way" solutions to management problems. (b) OB is a unique science that has little relationship to other scientific disciplines. (c) OB is focused on using social science knowledge for practical applications. (d) OB is so modern that it has no historical roots - Answer -(c) OB is focused on using social science knowledge for practical applications.
5. In the open systems view of organizations, such things as technology, information, and money are considered ____________.
(a) transformation elements
(c) inputs
(b) feedback
(d) outputs - Answer -(c) inputs If the organization culture represents the character of an organization in terms of shared
values, the ___________ represents the shared perceptions of members about day-to-
day management practices.
(a) value chain (b) organization climate
(c) transformation process (d) organization strategy - Answer -(b) organization climate
Which of the following is not a good match of organizational stakeholder and the interests they often hold important?
(a) customers—high-quality products (b) owners—returns on investments
(c) future generations—value pricing (d) regulators—compliance with laws - Answer -(c) future generations—value pricing
Which word best describes an organizational culture that embraces multiculturalism and
in which workforce diversity is highly valued?
(a) inclusion (c) dynamism
(b) effectiveness (d) predictability - Answer -(a) inclusion
The management function of ___________ is concerned with creating enthusiasm for hard work among organizational members.
(a) planning (c) controlling
(b) motivating (d) leading - Answer -(d) leading
10. In the management process, ___________ is concerned with measuring performance results and taking action to improve future performance.
(a) transforming (b) organizing (c) leading (d) controlling - Answer -(d) controlling
11. Among Mintzberg's ten managerial roles, acting as a figurehead and liaison are examples of _________ roles.
(a) interpersonal (c) decisional
(b) informational (d) conceptual - Answer -(a) interpersonal
When a manager moves upward in responsibility, Katz suggests __________ skills decrease in importance and ___________ skills increase in importance.
(a) human, conceptual
(c) technical, conceptual
(b) conceptual, emotional
(d) emotional, human - Answer -(c) technical, conceptual
13. A person with high emotional intelligence would be strong in __________, the ability
to think before acting and to control disruptive impulses.
(a) motivation (b) perseverance (c) self-regulation (d) empathy - Answer -(c) self-regulation
14. When a person's human skills are so good that he or she has relationships with other people who can be confidently asked for help and assistance at work, these skills have created social capital for the individual.
(a) analytical capacity
(c) social capital
(b) ethics mindfulness
(d) multiculturalism - Answer -(c) social capital
15. Class discussions, "debriefs," and individual papers based on case studies, team projects, and in-class activities are all ways an instructor tries to engage students in which part of the experiential learning cycle?
(a) initial experience (b) reflection (c) theory building (d) experimentation - Answer -(a) initial experience
Individual differences are important because they____________.
(a) mean we have to be different (b) reduce the importance of individuality (c) show that some cultural groups are superior to others
(d) help us more accurately predict how and why people act as they do. - Answer -(d) Help us more accurately predict how and why ppl act as they do.
2. Self-awareness is ____________ awareness of others.
a) more important than (b) less important than (c) as important as (d) not at all related to - Answer -(c) as important as
Self-efficacy is a form of____________.
(a) self-awareness (b) self-esteem (c) nurture (d) agreeableness - Answer -(b) self-esteem
4.Personality encompasses ____________.
(a) the overall combination of characteristics that capture the unique nature of a person (b) only the nurture components of self (c) only the nature components of self (d) how self-aware someone is - Answer -(a) The overall combination of characteristics that capture the unique nature of a person
5. People who are high in internal locus of control ____________.
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