Management Information Systems Actual Exam Questions And Well Elaborated Answers Guaranteed Success.
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Course
MIS.
Institution
MIS.
Definition of MIS and how it is used in business - correct answer MIS is management information systems
It is the management of information systems to help businesses achieve their strategies
It is the function used in business to help leverage techn...
Management Information Systems
Definition of MIS and how it is used in business - correct answer MIS is management information systems
It is the management of information systems to help businesses achieve their strategies
It is the function used in business to help leverage technology to support key business functions, key business strategies, and hopefully provide a competitive advantage.
Why is MIS important - correct answer MIS is important because the technology uses continues to grow and become larger portions of our business environments
Three components of MIS and the definition of each component - correct answer Management Use: the development, maintenance, and support of technology solutions
Why do you, as a business professional, care?
You need to play a key/active role in the development of the system's requirements -- need to meet the businesses needs
You need to understand how technology works to best determine how it can be leveraged to support your key business activities
Information Systems (IS): a system is a group of components that interact to achieve a purpose, so an IS is a group of components that interact to produce information (IS's are made up of 5 components)
Strategies: supporting key initiatives of the organization
Focus on strategies like this: Would this IS...?
Reduce cost or increase revenue?
Improve customer/employee satisfaction?
Improve efficiency or effectiveness?
Give us a competitive advantage? The Five Components/Framework of Information Systems - correct answer Computer Hardware: physical machines
Computer Software: instructions carried out by the machines
Data: points of information used/produced by the IS
Procedures: methods used to use the IS
People: users of the IS
Definition of The Bandwagon Effect - correct answer Do NOT implement a technology just because everyone else is implementing it. Make sure it supports one of your strategies
Difference between Information Technology and Information Systems/Management Information Systems - correct answer Information Technology (IT): products, methods, and
standards used for the purpose of producing information. (IT consists of three components: hardware, software, and data)
Technology components of an IS but does not contain how the business will leverage to technology to drive business strategies
IS/MIS include all components of IT as well as business process and people
Know the difference between Early Adopters, Pragmatists, Late Adopters and Resistors to technology - correct answer Early Adopters: learn quickly how to succeed with a new technology
Pragmatists: adopt a new technology only when the early adopters have demonstrated repeated success with it
Late Adopters: change reluctantly to the new technology when they perceive that it is inevitable
Resistors: remain opposed to the technology
Know that Kodak is a great example of a company losing their competitive advantage - correct answer This is the example with Dr. George Fisher and the digital film. The guy was fired and took his idea with him, then another company brought him in and was very successful, kodak missed their opportunity Define a Business Process - correct answer Business Process (BP): a network of
activities for accomplishing a business function
Examples: buying inventory, selling to customers, invoice processing, paying employees
How do Information Systems play a part in Business Process development and when should technology solutions be implemented - correct answer IS (when implemented correctly) can help improve a BP
Business Process Review/Evaluation should always occur BEFORE the implementation of any technology to automate the process.
Understand what is meant by Business Process Modeling - correct answer One
way to review or document the contents of a business process is to develop business process models using Business Process Modeling Notation (BPMN)
The purpose of a BPMN is to outline various components and steps of a process which helps you determine if the process if efficient and potentially where automation could be used to improve on the process
Know when BPM should be performed - correct answer Business Process Review/Evaluation should always happen BEFORE the implementation of any technology to automate the process
Two dimensions of Process Quality - correct answer Process quality can be measured in two dimensions:
Effectiveness: enables the organization to accomplish its strategy
Efficiency: ratio of benefits to costs
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