Grade 12 Business Studies September Paper 1 and Memo:
Total: 150 Marks, Time: 120 min.
This exam paper covers the following work:
Legislation
Business Strategies
Business Sectors
Human Resource Function
Total Quality Management
This is a practice paper with memorandum meant to tes...
Datum / Date: September 2024
Tyd / Time: 2 hours
Punte / Marks: 150
Graad / Grade: 12
Vak / Subject: Business Studies
Vraestel / 1
Paper:
Naam en Van / Name and Surname:
Content of this paper:
Business Environments
Legislation (Chapter 1)
Business Strategies (Chapter 5)
Business Sectors (Chapter 6)
Business Operations
Human Resource Function (Chapter 2)
Total Quality Management (Chapter 7)
Bl / Pg www.summariessa.co.za Opsteller / DAN SMI
Author:
Graad / 12 Vak / Business Datum / Date: September
Grade: Subject: Studies
,SECTION A (COMPULSORY)
QUESTION 1
1.1.1 Several options are given as possible answers to the following questions. Choose the
answer and write only the letter (A-D) next to the question numbers.
1.1.1 One advantage of the Employment Equity Act is …
A. Specifies work hours to prevent exploitation of employees.
B. Promotes equal opportunities and fair treatment for all workers in the workplace
C. Encourages consultation between employers and employees in the workplace
D. Outlines the rules and regulations, and provides clear and specific guidelines for
employers to deal with employment issues.
1.1.2 “Should have a degree in nursing” is an example of …
A. job description
B. salary determination
C. job specification
D. selection
1.1.3 Cutie Nail salon will conduct business in the … sector
A tertiary
B micro
C secondary
D primary
1.1.4 “Good management structure” is an example of a … in a SWOT analysis.
A strength
B weakness
C opportunity
D threat
Bl / Pg www.summariessa.co.za Opsteller / DAN SMI
Author:
Graad / 12 Vak / Business Datum / Date: September
Grade: Subject: Studies
,1.1.5 Identify the problem and develop a plan for improvement to processes and systems refers
to … in the PDCA model
A Plan
B Do
C Act
D Compensate (5 x 2)(10)
1.2 Complete the following statements using the word (s) in the list below. Write only
the word(s) next to the question numbers (1.2.1 to 1.2.5) down the ANSWER
BOOK
1.2.1 The lowest wage level permitted by law is known as the …
1.2.2 A vision statement that is old and outdated will be a challenge in the …
environment.
1.2.3 Unresolved disputed between employers and employees and be referred to the
…
1.2.4 A framework used by the business to manage key organisational processes
1.2.5 Selling the assets of a company to pay creditors is known as ….
(5 x 2)(10)
Bl / Pg www.summariessa.co.za Opsteller / DAN SMI
Author:
Graad / 12 Vak / Business Datum / Date: September
Grade: Subject: Studies
, 1.3 Match the terms in Column A with the statement in Column B. Write only the letter (AE)
next to the question number (1.2.1 – 1.2.5) on your folio paper.
COLUMN A COLUMN B
Implemented to improve the skills of the
1.3.1 Labour Relations Act A
workforce in South Africa
rival businesses that sell similar or identical
1.3.2 Induction B
products to the customers of your (the) business.
a competitive strategy used by a business
to purposefully lower prices to reduce the ability
1.3.3 Internal recruitment C of competitors to charge lower prices/drive
competitors out of the industry/gain and retain
customers
Provides an enabling framework and structure for
labour relations between employees and
1.3.4 Competitors D
employers, trade unions and employer
organizations.
process of sourcing potential candidates for
1.3.5 power of suppliers E
certain available posts from within the business.
Administrative costs increase as benefits need to
F
be correctly recorded for tax purposes.
G News papers
New employees become familiar with their new
H physical work environment/ organisational
culture/products and services.
I Pension Fund
The ability of suppliers to increase
J
the price of the supplied product/service
(5 x 2) (10)
TOTAL SECTION A: 20
Bl / Pg www.summariessa.co.za Opsteller / DAN SMI
Author:
Graad / 12 Vak / Business Datum / Date: September
Grade: Subject: Studies
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