2. Acquiring relevant data
4-step process that makes
up "analytics"
3. Analyzing the data quantitatively
4. Presenting the results
1. Hacking skills
3 major categories of skills
2. Math and statistics knowledge
required for data science
3. substantive expertise
the mapping and measuring of relationships and flows
social network theory between people, organizations, systems, and other
connected knowledge entities
(part of social network theory)
nodes
the individual people in the network
(part of social network theory)
links
the relationships and flows between the nodes
Absolute and concrete questions (ex. What should we
1st order questions
do?)
Abstract matters (ex. Why should we do it?, how should
2nd order questions
we go about solving this?)
Organizational impacts of Shifts towards data-driven decision making taking power
"muting" HiPPOs away from HiPPOs
, Sequence of tasks or activities that take a set of inputs
Business Process
and convert them into desired outputs
A flow of related activities that work together to achieve
Processes
an objective
Function A discrete action that produces a result
workers complete their tasks in their functional silos
Silo Effect without regard to the consequences for the other
components of the process
-Delays
Consequences of poor -Increased Lead times
organizational coordination -Excess Inventory
-Lack of visibility across the processes
the emerging standard for specifying business processes
BPNM
in a business process model
event
task/activity
4 elements of BPMN
flow/arc
gateway
(an aspect of BPMN)
event
represents a thing that happens instantly (ex: an invoice
has been received)
(an aspect of BPMN)
task/activity
a unit of work that has a duration (ex: an activity to pay an
invoice)
(an aspect of BPMN)
flow/arc
connects objects with each other and shows the order
of elements in the process (arrowhead)
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