Exam (elaborations)
NCOA LDR-301S (NEW UPDATE) QUESTIONS AND VERIFIED ANSWERS 100% CORRECT A GRADE
- Course
- Institution
NCOA LDR-301S (NEW UPDATE) QUESTIONS AND VERIFIED ANSWERS 100% CORRECT A GRADE
[Show more]
Seller
Follow
Hosmerit
Reviews received
Content preview
NCOA LDR-301S (NEW 2024/ 2025 UPDATE)QUESTIONS AND VERIFIED ANSWERS| 100%
CORRECT | A GRADE
QUESTION
what is the dominating style (my way or the highway)
Answer:
reflects assertiveness to get one's own way and should be used when quick, decisive action is
vital on important issues or unpopular actions (emergencies, urgent cost cutting)
QUESTION
what is the collaborating style (two heads are better than one)
Answer:
high degree of assertiveness and cooperativeness. enables both parties to win, although it may
require substantial bargaining and negotiation (merging perspectives, improving relationships,
learning, integrating solutions)
QUESTION
what is the compromising style (let's make a deal)
Answer:
moderate amount of both assertiveness and cooperativeness. used when goals on both sides are
equally important, when opponents have equal power and both sides want to split the difference,
or when people need to arrive at temporary or expedient solutions under time pressure (resolving
issued of moderate importance)
QUESTION
what is the avoiding style (i'll think about it tomorrow)
,Answer:
neither assertiveness nor cooperativeness. used when an issue is trivial, no chance of winning,
when a delay to gather more info is needed, or when a disruption would be costly (reducing
tensions, buying time, allowing others ownership, knowing your limitations)
QUESTION
what is the accommodating style (it would be my pleasure)
Answer:
high degree of cooperativeness, works best when people realize their wrong, when an issue is
more important to others than oneself, when building social credits for later use, and when
maintaining harmony is important (reasonableness, developing performance, keeping peace and
goodwill, retreating, maintaining perspective)
QUESTION
what are the rules for reaching a win-win solution
Answer:
separate the people from the problem, focus on underlying interests not current demands, listen
and ask questions, insist that results be based on objective standards
QUESTION
conflict is
Answer:
inevitable
QUESTION
what is a key leadership skill
, Answer:
managing conflict
QUESTION
what is a team
Answer:
a unit of two or more people who interact and coordinate their work to accomplish shared goals
and purposes, through commitment and mutual accountability
QUESTION
what is the difference between a group and a team
Answer:
Even a group of employees whose work is related is not a team unless the members share a
common purpose that requires them to depend on each other.
QUESTION
what does the concept of teamwork imply
Answer:
that people sublimate their individual needs, desires, and egos and synthesize their knowledge,
skills, and efforts toward accomplishing a common goal.
QUESTION
what is a functional team
Answer:
grouping individuals into teams based on the factions of a business that is leader centres
(marketing team, admin team, and a leader within each of them following the traditional
organizational structure)
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller Hosmerit. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.99. You're not tied to anything after your purchase.
Can Stuvia be trusted?
4.6 stars on Google & Trustpilot (+1000 reviews)
77254 documents were sold in the last 30 days
Founded in 2010, the go-to place to buy study notes for 14 years now