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BADM 7120 Operations Management Test 1 Questions with Explanations of Answers | latest upate 2024
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BADM 7120 Operations Management Test 1 Questions with Explanations of Answers | latest upate 2024
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BADM 7120 Operations Management Test 1Operations Management - ANS-focuses on decisions for the internal production of the firm's
products or services
supply chains - ANS-consist of a network of organizations outside the firm that supplies the
materials and services to the firm and distribute the product or service to the ultimate customer
supply chain management - ANS-deals with managing the flow of materials, information, and
money across multiple organizations from the suppliers to operations to distribution to the final
customer, along with reverse flows.
Operations and supply chain management deals with the sourcing, production, and distribution
of the product or service along with managing relationships with supply chain partners
GDP - ANS-monetary value of all the goods and services produced within a country's boarders
Productivity - ANS-output divided by inputs.
productivity= output/capital+labor
3 aspects of operations and supply chain management - ANS-1. decisions: there are 5 major
decision responsibilities of operations (process, quality, capacity, inventory, and supply chain).
These decisions provide the framework for organizing the text and describing what they do
2. function: typically called the manufactoring or production department
3. process: provides insightful information for the management of productive processes in
functional areas
Pizza example showing the 5 decisions - ANS-1. process: making pizzas. customers stand
behind a glass wall telling them what they want on their pizza (lit pizza); the corporate staff
makes some of the process decisions like what the menu looks like or how to make the pizzas,
other process decisions like how to form the line to make it faster is decided by the store
management
2.Quality: standards are set by corporate that all stores must follow like food safety and what
brand of ingredients to ensure quality pizza
3. capacity: the max level of output of pizzas; how many pizzas can fit in the oven that will make
it quick and still have a good quality
4.Inventory: store manager buys the ingredients needed; they decide how much and when to
place the orders; but they have to be careful not to order too much than they have the capacity
for or the food will go to waste or they run out
, 5.Supply chain: sourcing is done by corporate office; they select the supplies for all inputs,
negoiate prices, write contracts, etc. A 3rd party delivers the order to the pizza place
Analytics - ANS-analysis of data to make m=better decisions
cross-functional decision making - ANS-decision making that is made across different functions
and is highly interactive and systemic in nature.
transformation system - ANS-converts inputs into outputs
Triple bottom line - ANS-people, planet, profit
goes beyond environmental sustainability to include social and economic sustainability
Why study operations management in the supply chain? - ANS-
What is the difference between the terms production management and operations
management? - ANS-Production management refers to the range of activities belonging to the
creation of products. Operations management refers to the part of management concerned with
the production and delivery of goods and services
What is the difference between operations management and supply chain management? -
ANS-Supply chain management is concerned with what happens outside the company.
Operations management is concerned with what happens within the company
How does the work of an operations manager differ from the work of a marketing manager or a
finance manager? How are these functions similar? - ANS-operations manager is concerned
with the efficiency of the company and oversees day to day tasks of the company. Marketing
seeks numbers to increase sales. Finance manager provides information for the continue of the
company. They all work together. They all play a crucial role in keeping the company working
What is the role of operations and supply change management in national economic prosperity?
How did as it contribute to GDP, jobs, income, and society in general? - ANS-
Operations strategy - ANS-Is a consistent pattern of decisions for operations and the associated
supply chain that are linked to the business strategy and other functional strategies, leading to a
competitive advantage for the firm
Channel strategy - ANS-Consistent pattern of decisions and relates to the business strategy
Corporate Strategy - ANS-Defines the business that the company is pursuing. For example
Disney corporation considers itself in the business of making people happy
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