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BUSMHR 3100 Exam 2
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Exam of 14 pages for the course BUSMHR 3100 at BUSMHR 3100 (BUSMHR 3100 Exam 2)
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BUSMHR 3100 Exam 2Meaningfulness - ANS-Belonging to and serving something that you believe is bigger
than the self
Impact - ANS-To have strong effect on someone or something
Self-Determination Theory - ANS-Assumes that three innate needs influence our
behavior and well-being - competence, autonomy, and relatedness
Competence Needs - ANS-This is the desire to feel qualified, knowledgeable, and
capable to complete an act, task, or goal
Significance - ANS-Of importance or consequence
Theory X - ANS-A pessimistic view of employees: that they dislike work, must be
monitored, and can only be motivated with rewards and punishment
Theory Y - ANS-A modern and positive set of assumptions about people at work: that
they are self-engaged, committed, responsible, and creative
Motivator-Hygiene Theory - ANS-Proposes that job satisfaction and dissatisfaction arise
from two different sets of factors - satisfaction comes from motivating factors and
dissatisfaction comes from hygiene factors
Social Loafing - ANS-The tendency for individual effort to decline as group size
increases
Machiavellianism - ANS-The use of manipulation, a cynical view of human nature, and a
moral code that puts results over principles
Emotional Stability - ANS-Being relaxed, secure, unworried, and less likely to
experience negative emotions under pressure
Narcissism - ANS-Having a self-centered perspective, feelings of superiority, and a drive
for personal power and glory
Devil's Advocacy - ANS-Involves assigning someone the role of critic
, Charter - ANS-Special privilege or immunity
Dialectic Method - ANS-A method managers use to foster a structured debate of
opposing viewpoints prior to making a decision
Alternative Dispute Resolution - ANS-Resolution that uses faster, more user-friendly
methods of dispute resolution, instead of traditional, adversarial approaches
Norm - ANS-An attitude, opinion, feeling, or action - shared by two or more people - that
guides behavior
Strategic Plan - ANS-Outlines an organization's long-term goals and the actions
necessary to achieve those goals
Coalition - ANS-An informal group bound together by the active pursuit of a single issue
Negotiation - ANS-A give-and-take decision-making process involving two or more
parties with different preferences
Arbitration - ANS-The hearing and determining of a dispute or the settling of differences
between parties by a person or persons chosen or agreed to by them
Inspirational Motivation - ANS-The use of charisma, establishing an attractive vision of
the future, the use of emotional arguments, and exhibition of optimism and enthusiasm
Groupthink - ANS-A mode of thinking that people engage in when they are deeply
involved in a cohesive in-group, when members' strivings for unanimity override their
motivation to realistically appraise alternative courses of action
Power - ANS-The ability to marshal human, informational, and other resources to get
something done
Task Role - ANS-Roles that enable the work group to define, clarify, and pursue a
common purpose
Organizational Climate - ANS-Employees' perceptions of formal and informal
organizational policies, practices, procedures, and routines
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